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What are the three fundamental objectives of a quality management plan? - ANSWER Do things the right
the first time, prevent things from going wrong in the first place, continually improve the construction
process.
What is the difference between quality control and quality assurance? - ANSWER Control addresses
quality at the project level and deals with conformance to the plans and specs through submittals, shop
drawings, inspections, testing. Assurance addresses quality at the process level and deals with policies
and procedures associated with hiring, training, safety, subcontracting, procurement.
Name three quality control mechanisms typically mandated by the construction contract that are used to
check for conformance to the plans and specifications. - ANSWER Submittals, mock-ups, shop drawings.
Explain the concept behind a zero-punch list. - ANSWER Complete the final walk-through inspection with
few or no punch items noted on the list. The idea is to inspect and correct the work as it progresses
instead of waiting until it is completed, only to find that the quality is unacceptable.
What is an FOR? - ANSWER A field of observation report and involves a process in which employees,
subcontractors, and visiting vendors are encouraged to report any work item suspected of being installed
incorrectly or failing to meet a quality or safety standard. Each of these observations is logged by the
quality engineer or person in charge of the task, and each item in question is verified or corrected as
needed.
What is the name of the agency responsible for establishing safety standards and enforcing them
through inspections conducted as construction job sites? - ANSWER Occupational Safety and Health
Administration, commonly referred to as OSHA.
What is an MSDS? - ANSWER Material safety data sheet and must be obtained and maintained for every
chemical product that is located on the job site.
Rework - ANSWER Describe defective construction work that must be redone or corrected.