Epic AMB100 Lesson 3 In Basket Exam
What is In Basket? - ANSWER Secure, closed messaging system used for sending and
receiving messages about patient care and billing needs within Hyperspace.
What does the green circle with exclamation point icon in Patient Calls and Results
folders indicate? - ANSWER "Green ball of responsibility". It means you are responsible
for reading the message and any necessary follow-up.
Why is message responsibility useful? - ANSWER Less confusion about who is handling
certain tasks.
Why would you mark a message as reviewed instead of done? - ANSWER marking it
reviewed changes the status to done. creates an audit trail and info can be seen in order
report.
If you do not see a green ball icon next to a message, this indicates what? - ANSWER a
colleague forwarded or cc'd you on the result for informational purposes only.
List 3 common reasons to write a note about a test result: - ANSWER document your
thoughts; request clinical staff follow-up; document follow-up with patient
What is a result note? - ANSWER Notes created in result-related In Basket folders, and
can be just notes or a message to others. Regardless, the text is filed with the order in
the patient record.
What happens to result notes? - ANSWER filed with the order so it appears in the order
reports
Reflex order An order placed from the results folder of In Basket in response to a result.
Pools MESSAGE RECIPIENT GROUPS analogy: posting on bulletin board
What is In Basket? - ANSWER Secure, closed messaging system used for sending and
receiving messages about patient care and billing needs within Hyperspace.
What does the green circle with exclamation point icon in Patient Calls and Results
folders indicate? - ANSWER "Green ball of responsibility". It means you are responsible
for reading the message and any necessary follow-up.
Why is message responsibility useful? - ANSWER Less confusion about who is handling
certain tasks.
Why would you mark a message as reviewed instead of done? - ANSWER marking it
reviewed changes the status to done. creates an audit trail and info can be seen in order
report.
If you do not see a green ball icon next to a message, this indicates what? - ANSWER a
colleague forwarded or cc'd you on the result for informational purposes only.
List 3 common reasons to write a note about a test result: - ANSWER document your
thoughts; request clinical staff follow-up; document follow-up with patient
What is a result note? - ANSWER Notes created in result-related In Basket folders, and
can be just notes or a message to others. Regardless, the text is filed with the order in
the patient record.
What happens to result notes? - ANSWER filed with the order so it appears in the order
reports
Reflex order An order placed from the results folder of In Basket in response to a result.
Pools MESSAGE RECIPIENT GROUPS analogy: posting on bulletin board
