Basic Handbook of Police Supervision
with Complete Solutions
Acknowledge the error - ANSWER-If you realize you acted unsafe,
____________________ to your officers and assure they know the right way to do it
Attack - ANSWER-Do not __________ your boss or organization In front of your
subordinates
authority - ANSWER-Best displayed in small doses
Being a role model - ANSWER-- it's alright to answer questions, but ultimately you must
direct them to learn answers
- model great human relations
- avoid doing things you would punish your subordinates for
Build upon success - ANSWER-You can bolster your abilities as a leader by studying
your job and remaining always open to learning new things about how to guide and
direct others
Communicate - ANSWER-Seek to ___________, not impress people with your
vocabulary.
Complaint and grievance processor - ANSWER-Supervisors serve as a
_________________ for the public as well as his own ppl
Conduct - ANSWER-The _________ that a leader engages in that he wants his
subordinates to emulate,
credibility - ANSWER-Among the most valuable attributes of a leader.
effective communication - ANSWER-- openness and credibility
- two way information exchange
- good communication habits
- clear message
- unemotional approach
Effective communication allows - ANSWER-Information to flow both ways between
sender and receiver
Employees - ANSWER-_____________ who are informed, included and in the know
are more likely to feel a part of the organization and mission
, Failure to respond - ANSWER-Realize that an employees ____________________ to
counseling is not your fault
Formal disciplinary measures - ANSWER-May be required if the employee fails to
respond favorably to your counseling directions
Further effort - ANSWER-Will be required if the new knowledge failed to take hold
Golden rule - ANSWER-Treat others as you would wish to be treated
Grudges - ANSWER-Avoid holding ____________ or showing favoritism
High standards - ANSWER-Set very _______________ for yourself including personal
integrity
How to fail - ANSWER--playing favorites - lying
- lack of self control - setting a bad example
- absence of loyalty - cheating
- holding a grudge
Hurt and confuse - ANSWER-Words, spoken or otherwise, can _________________ as
easily as they can inform and clarify.
In person interaction - ANSWER-The ___________________ allows the communicator
to determine almost instantly the effect the message is having on it recipients.
Integrity - ANSWER-Always giving your boss your honest views and conducting yourself
as an excellent role model in front of your subordinates and your community
Integrity - ANSWER-Doing the right thing when nobody is watching
It's up to you to - ANSWER-Look, sound, and act like the law enforcement you want
your people to be
Lead - ANSWER-Everything depends on a supervisors ability to _____________.
Leader - ANSWER-As a ________, you just be an effective writer and speaker as well
as a good reader and listener.
Loyalty - ANSWER-Leadership demands _____________.
Loyalty - ANSWER-Requires that you consistently support your boss decisions in public
but tell him in private when he clearly is head down the wrong path
Morale - ANSWER-Subordinates of a strong leader display a higher __________ that
those of a weak or incompetent one
with Complete Solutions
Acknowledge the error - ANSWER-If you realize you acted unsafe,
____________________ to your officers and assure they know the right way to do it
Attack - ANSWER-Do not __________ your boss or organization In front of your
subordinates
authority - ANSWER-Best displayed in small doses
Being a role model - ANSWER-- it's alright to answer questions, but ultimately you must
direct them to learn answers
- model great human relations
- avoid doing things you would punish your subordinates for
Build upon success - ANSWER-You can bolster your abilities as a leader by studying
your job and remaining always open to learning new things about how to guide and
direct others
Communicate - ANSWER-Seek to ___________, not impress people with your
vocabulary.
Complaint and grievance processor - ANSWER-Supervisors serve as a
_________________ for the public as well as his own ppl
Conduct - ANSWER-The _________ that a leader engages in that he wants his
subordinates to emulate,
credibility - ANSWER-Among the most valuable attributes of a leader.
effective communication - ANSWER-- openness and credibility
- two way information exchange
- good communication habits
- clear message
- unemotional approach
Effective communication allows - ANSWER-Information to flow both ways between
sender and receiver
Employees - ANSWER-_____________ who are informed, included and in the know
are more likely to feel a part of the organization and mission
, Failure to respond - ANSWER-Realize that an employees ____________________ to
counseling is not your fault
Formal disciplinary measures - ANSWER-May be required if the employee fails to
respond favorably to your counseling directions
Further effort - ANSWER-Will be required if the new knowledge failed to take hold
Golden rule - ANSWER-Treat others as you would wish to be treated
Grudges - ANSWER-Avoid holding ____________ or showing favoritism
High standards - ANSWER-Set very _______________ for yourself including personal
integrity
How to fail - ANSWER--playing favorites - lying
- lack of self control - setting a bad example
- absence of loyalty - cheating
- holding a grudge
Hurt and confuse - ANSWER-Words, spoken or otherwise, can _________________ as
easily as they can inform and clarify.
In person interaction - ANSWER-The ___________________ allows the communicator
to determine almost instantly the effect the message is having on it recipients.
Integrity - ANSWER-Always giving your boss your honest views and conducting yourself
as an excellent role model in front of your subordinates and your community
Integrity - ANSWER-Doing the right thing when nobody is watching
It's up to you to - ANSWER-Look, sound, and act like the law enforcement you want
your people to be
Lead - ANSWER-Everything depends on a supervisors ability to _____________.
Leader - ANSWER-As a ________, you just be an effective writer and speaker as well
as a good reader and listener.
Loyalty - ANSWER-Leadership demands _____________.
Loyalty - ANSWER-Requires that you consistently support your boss decisions in public
but tell him in private when he clearly is head down the wrong path
Morale - ANSWER-Subordinates of a strong leader display a higher __________ that
those of a weak or incompetent one
