SPCH 1101: Test 1 Chapters 1-5 with
complete solutions
Communication - correct answer ✔✔the process of sharing meaning by sending and receiving symbolic
cues.
3 Elements of Triangle of Meaning - correct answer ✔✔1. Symbol
2. Referent
3. Interpreter (speaker or listener)
define symbol - correct answer ✔✔anything to which people attach meaning to
define interpreter - correct answer ✔✔any person using symbols to send or receive messages
define referent - correct answer ✔✔the object or idea each interpreter attaches to a symbol
5 types of communication - correct answer ✔✔1. intrapersonal
2. interpersonal
3. group
4. public
5. mass
intrapersonal communication - correct answer ✔✔communication with oneself (intra head)
interpersonal communication - correct answer ✔✔(sometimes called dyadic communication)
communication between two or more people. can be face-to-face or on the phone
, group communication - correct answer ✔✔when 3 or more people interact and influence one another
to pursue a common goal (ex: project, sunday school classes)
Public Comminication - correct answer ✔✔when one person speaks face-to-face with an audience
mass communication - correct answer ✔✔when a person or group communicates to an audience
through print or electronic media (ex: politicians, TV, radio, newspaper); audience feedback is delayed
Benefits of public speaking - correct answer ✔✔1. academic benefits: critical thinking skills, classroom
communication
2. personal/social benefits: relationships, self awareness and esteem
3. professional benefits: job interviews, collaborative skills
4. public benefits: your role as member in society
define feedback - correct answer ✔✔verbal and nonverbal responses between communicators about
clarity and acceptability of messages.
3-5 examples of nonverbal feedback - correct answer ✔✔clapping hands, nodding head, shaking head,
rolls eyes, facial expressions, hitting someone, hand symbols (thumbs up or down, waving)
3-5 examples of verbal feedback - correct answer ✔✔laughter, yelling/screaming, cheering, boo-ing,
questions
list 3 types of noise - correct answer ✔✔1. psychological
2. physical
3. physiological
define noise - correct answer ✔✔anything that distracts from effective communication
define psychological noise - correct answer ✔✔distractions originating in the thoughts of
communicators (ex: stress, anxiety, anger)
complete solutions
Communication - correct answer ✔✔the process of sharing meaning by sending and receiving symbolic
cues.
3 Elements of Triangle of Meaning - correct answer ✔✔1. Symbol
2. Referent
3. Interpreter (speaker or listener)
define symbol - correct answer ✔✔anything to which people attach meaning to
define interpreter - correct answer ✔✔any person using symbols to send or receive messages
define referent - correct answer ✔✔the object or idea each interpreter attaches to a symbol
5 types of communication - correct answer ✔✔1. intrapersonal
2. interpersonal
3. group
4. public
5. mass
intrapersonal communication - correct answer ✔✔communication with oneself (intra head)
interpersonal communication - correct answer ✔✔(sometimes called dyadic communication)
communication between two or more people. can be face-to-face or on the phone
, group communication - correct answer ✔✔when 3 or more people interact and influence one another
to pursue a common goal (ex: project, sunday school classes)
Public Comminication - correct answer ✔✔when one person speaks face-to-face with an audience
mass communication - correct answer ✔✔when a person or group communicates to an audience
through print or electronic media (ex: politicians, TV, radio, newspaper); audience feedback is delayed
Benefits of public speaking - correct answer ✔✔1. academic benefits: critical thinking skills, classroom
communication
2. personal/social benefits: relationships, self awareness and esteem
3. professional benefits: job interviews, collaborative skills
4. public benefits: your role as member in society
define feedback - correct answer ✔✔verbal and nonverbal responses between communicators about
clarity and acceptability of messages.
3-5 examples of nonverbal feedback - correct answer ✔✔clapping hands, nodding head, shaking head,
rolls eyes, facial expressions, hitting someone, hand symbols (thumbs up or down, waving)
3-5 examples of verbal feedback - correct answer ✔✔laughter, yelling/screaming, cheering, boo-ing,
questions
list 3 types of noise - correct answer ✔✔1. psychological
2. physical
3. physiological
define noise - correct answer ✔✔anything that distracts from effective communication
define psychological noise - correct answer ✔✔distractions originating in the thoughts of
communicators (ex: stress, anxiety, anger)
