SPCH 1321: Exam 1 Key Terms Chapters
1-4 correctly answered to pass
asynchronous communication - correct answer ✔✔communication that occurs with a delay between
sending and receiving of a message; for example, text messaging or email
channel - correct answer ✔✔the method or medium used to deliver a message (e.g., face-to-face
communication, blog, text message)
communication networks - correct answer ✔✔regular patterns or paths along which information flows
in an organization
decoding - correct answer ✔✔the process of attaching meaning to words, symbols, or behaviors
downward communication - correct answer ✔✔communication that flows from superiors to
subordinates
encoding - correct answer ✔✔the intentional process of creating a message
feedback - correct answer ✔✔the recognizable response to a message
formal communication networks - correct answer ✔✔officially designated paths of communications
designed by management to indicate who should communicate with whom
horizontal (lateral) communication - correct answer ✔✔communication in which messages flow
between members of an organization who have equal power or responsibility
identity management - correct answer ✔✔the practice of presenting yourself in ways that produce a
preferred image and distinctive sense of self
, informal communication networks - correct answer ✔✔patterns of interaction that are based on
proximity, friendships, and shared interests
instrumental communication - correct answer ✔✔messages designed to get a job done, to accomplish a
mission
message - correct answer ✔✔any symbol or behavior from which others create meaning or that triggers
a response
networking - correct answer ✔✔the process of meeting people and maintaining contacts to give and
receive information, advice, and job leads
noise - correct answer ✔✔any factor that interferes with a message (barriers or interference)
organizational charts - correct answer ✔✔a figure that displays hierarchical reporting relationships in an
organization
receiver - correct answer ✔✔any person who perceives a message and attaches meaning to it, whether
or not the message was intended for that person
relational communication - correct answer ✔✔messages that create and reflect the attitudes people
have toward one another
sender - correct answer ✔✔someone who transmits a messages, either intentionally or unintentionally
synchronous communication - correct answer ✔✔communication that occurs without a time lag
between sending and receiving a message; for example, face-to-face communication
upward communication - correct answer ✔✔communication that flows from subordinates to superiors
Baby Boomers - correct answer ✔✔the generation born between 1946 and 1964 who shaped the 1960s
social reforms and who value achievement, accuracy, and performance
1-4 correctly answered to pass
asynchronous communication - correct answer ✔✔communication that occurs with a delay between
sending and receiving of a message; for example, text messaging or email
channel - correct answer ✔✔the method or medium used to deliver a message (e.g., face-to-face
communication, blog, text message)
communication networks - correct answer ✔✔regular patterns or paths along which information flows
in an organization
decoding - correct answer ✔✔the process of attaching meaning to words, symbols, or behaviors
downward communication - correct answer ✔✔communication that flows from superiors to
subordinates
encoding - correct answer ✔✔the intentional process of creating a message
feedback - correct answer ✔✔the recognizable response to a message
formal communication networks - correct answer ✔✔officially designated paths of communications
designed by management to indicate who should communicate with whom
horizontal (lateral) communication - correct answer ✔✔communication in which messages flow
between members of an organization who have equal power or responsibility
identity management - correct answer ✔✔the practice of presenting yourself in ways that produce a
preferred image and distinctive sense of self
, informal communication networks - correct answer ✔✔patterns of interaction that are based on
proximity, friendships, and shared interests
instrumental communication - correct answer ✔✔messages designed to get a job done, to accomplish a
mission
message - correct answer ✔✔any symbol or behavior from which others create meaning or that triggers
a response
networking - correct answer ✔✔the process of meeting people and maintaining contacts to give and
receive information, advice, and job leads
noise - correct answer ✔✔any factor that interferes with a message (barriers or interference)
organizational charts - correct answer ✔✔a figure that displays hierarchical reporting relationships in an
organization
receiver - correct answer ✔✔any person who perceives a message and attaches meaning to it, whether
or not the message was intended for that person
relational communication - correct answer ✔✔messages that create and reflect the attitudes people
have toward one another
sender - correct answer ✔✔someone who transmits a messages, either intentionally or unintentionally
synchronous communication - correct answer ✔✔communication that occurs without a time lag
between sending and receiving a message; for example, face-to-face communication
upward communication - correct answer ✔✔communication that flows from subordinates to superiors
Baby Boomers - correct answer ✔✔the generation born between 1946 and 1964 who shaped the 1960s
social reforms and who value achievement, accuracy, and performance
