correct answers graded A+
Rules - correct answer ✔✔Agreed upon guidelines that provide a structure for what is socially
acceptable communication in our culture
Constructive rules - correct answer ✔✔Help guide our communication by identifying appropriate
language and interpreting word meanings
Regulative rules - correct answer ✔✔Guide our communication by identifying when, how, where, and
with whom we communicate in certain situations.
confirming messages - correct answer ✔✔Helps others feel recognized, valued, and respected.
disconfirming messages - correct answer ✔✔Communication that exhibits a sense of insignificance and
worthlessness and act to invalidate the source.
Symbols - correct answer ✔✔Socially agreed upon representations of an event, action, object or
phenomenon
concrete symbol - correct answer ✔✔symbol representing an object
abstract symbol - correct answer ✔✔symbol representing an idea or thought
Subjectivity - correct answer ✔✔Interpretation based on personal opinions or feelings rather than on
external facts or evidence
Relational level of meaning - correct answer ✔✔Highly sensitive to the people involved in the
conversation and indicates how people feel about the relationship
, Content level of meaning - correct answer ✔✔Primarily related to the topic at hand
Metacommunication - correct answer ✔✔Communication about communication
Context - correct answer ✔✔The environment or situation in which a speech occurs
Organizational Jargon - correct answer ✔✔A specialized vocabulary that is socially constructed and
regularly used by members of a profession or trade
Expressing affection - correct answer ✔✔The sender must consider the trust level, reciprocity, future
interactions, and length of the relationship before conveying intimate messages of this
Cognitive function - correct answer ✔✔How we use language to acquire knowledge, to reason, and to
make sense of the world.
Uncertainty reduction theory - correct answer ✔✔Human communication is used to gain knowledge and
create understanding by reducing uncertainty
self disclosure - correct answer ✔✔Purposely revealing personal information about ourselves
Direct communication styles - correct answer ✔✔Explicitly verbalizes inquires and comments in a
straightforward manner
Indirect communication style - correct answer ✔✔A subtle method of communicating
Formal communication style - correct answer ✔✔An organized and managed message and is typically
used when communicating with someone of higher power.
Informal communication style - correct answer ✔✔Relaxed and casual communication
Clarity - correct answer ✔✔Simplistic, down to earth, and understandable nature of communication