Operations Management Test
Questions Solved 100% Correct
The essence of operations management can be described by:
A. Process, capacity, and people
B. Decisions, function, and process
C. Planning, control, and organization
D. Integrated planning and control - ANSWER B. Decisions, function, and process
Which of the following is not a contemporary theme in operations?
A. Globalization of Operations
B. Lean Operations
C. Quality Teams
D. Environmental Concerns and Sustainability - ANSWER C. Quality Teams
The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
,B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing - ANSWER D. Operations, finance, and
marketing
The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interface with each other
D. Do not interface with each other - ANSWER C. Interface with each other
The four major decision responsibilities of operations management are:
A. Process, quality, capacity, and human resources
B. Process, quality, human resources, and inventory
C. Quality, inventory, human resources, and capacity
D. Process, capacity, quality, and inventory - ANSWER D. Process, capacity,
quality, and inventory
Which of the following is not in the process category of the operations
decision framework?
A. Layout of the facility
,B. Job design
C. The type of equipment and technology
D. Product or service inspection - ANSWER D. Product or service inspection
Supply chain management includes the integration of:
A. Suppliers
B. Manufacturers
C. Customers
D. All of the above - ANSWER D. All of the above
The supply chain extends from:
A. Supplier to manufacturing
B. Supplier to supplier
C. Dealer to customer
D. Supplier to customer - ANSWER D. Supplier to customer
Supply chain management includes all of the following except:
A. Purchasing
B. Inventory control
C. Advertising
, D. Customer service - ANSWER C. Advertising
A comprehensive decision-making framework for operations includes:
A. Consideration of other organizational functions
B. Consideration of operations in isolation of other functions
C. Suppliers but not customers
D. Customers but not suppliers - ANSWER A. Consideration of other
organizational functions
The transformation view of the Operations function provides a unified approach for
studying the manufacturing and service industries. - ANSWER True
The process view provides a basis for viewing an entire business as a system of
interconnected processes. - ANSWER True
"Lean Operations" refers to the task of reducing the defect rates in a firm's products
or services. - ANSWER False
As price increases and benefits remain constant, the value of a product increases. -
ANSWER False
Best practices in operations are best for all organizations. - ANSWER False
At Disney, "making people happy" is an example of:
A. Operations Mission
B. Corporate Strategy
Questions Solved 100% Correct
The essence of operations management can be described by:
A. Process, capacity, and people
B. Decisions, function, and process
C. Planning, control, and organization
D. Integrated planning and control - ANSWER B. Decisions, function, and process
Which of the following is not a contemporary theme in operations?
A. Globalization of Operations
B. Lean Operations
C. Quality Teams
D. Environmental Concerns and Sustainability - ANSWER C. Quality Teams
The three primary functions that exist in most business organizations are:
A. Operations, accounting, and finance
,B. Operations, production, and finance
C. Production, marketing, and human resources
D. Operations, finance, and marketing - ANSWER D. Operations, finance, and
marketing
The three major functions of business organizations:
A. Are mutually exclusive
B. Function independently of each other
C. Interface with each other
D. Do not interface with each other - ANSWER C. Interface with each other
The four major decision responsibilities of operations management are:
A. Process, quality, capacity, and human resources
B. Process, quality, human resources, and inventory
C. Quality, inventory, human resources, and capacity
D. Process, capacity, quality, and inventory - ANSWER D. Process, capacity,
quality, and inventory
Which of the following is not in the process category of the operations
decision framework?
A. Layout of the facility
,B. Job design
C. The type of equipment and technology
D. Product or service inspection - ANSWER D. Product or service inspection
Supply chain management includes the integration of:
A. Suppliers
B. Manufacturers
C. Customers
D. All of the above - ANSWER D. All of the above
The supply chain extends from:
A. Supplier to manufacturing
B. Supplier to supplier
C. Dealer to customer
D. Supplier to customer - ANSWER D. Supplier to customer
Supply chain management includes all of the following except:
A. Purchasing
B. Inventory control
C. Advertising
, D. Customer service - ANSWER C. Advertising
A comprehensive decision-making framework for operations includes:
A. Consideration of other organizational functions
B. Consideration of operations in isolation of other functions
C. Suppliers but not customers
D. Customers but not suppliers - ANSWER A. Consideration of other
organizational functions
The transformation view of the Operations function provides a unified approach for
studying the manufacturing and service industries. - ANSWER True
The process view provides a basis for viewing an entire business as a system of
interconnected processes. - ANSWER True
"Lean Operations" refers to the task of reducing the defect rates in a firm's products
or services. - ANSWER False
As price increases and benefits remain constant, the value of a product increases. -
ANSWER False
Best practices in operations are best for all organizations. - ANSWER False
At Disney, "making people happy" is an example of:
A. Operations Mission
B. Corporate Strategy
