Salesforce Admin Exam Questions and
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As an Administrator for your company, you have two different Sales Groups that need to
use different Stages on Opportunities. How do you display the correct stages for each
group?
✓ Answer: Set up two different sales processes and assign them to the appropriate
profiles.
✓
✓ Explanation: A sales process contains the stages that an Opportunity follows
through its sales cycle.
How many profiles can a user be assigned to in Salesforce?
✓ Answer: 1
✓
✓ Explanation: Users can be assigned to only 1 profile in Salesforce. They can also be
assigned to only 1 role in the Role Hierarchy, as well. You can assign a user to
multiple Permission Sets.
In addition to Organization Wide, where else can you specify Session Settings in Salesforce,
to log users out after a set time of inactivity?
Top Mark !!!
11
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✓ Answer: Profile
✓
✓ Explanation: In addition to the Organization-wide Session Settings, which can be
found in Setup, there is also a Session Settings link under each profile. The Session
Settings you designate at the Profile level override the Session Settings that are set
organization-wide. Organization-Wide Session Settings is Sharing Settings in
Setup!
Complete this sentence - Dynamic Dashboards..
✓ Answer: ..enable each user to see the data they have access to.
✓
✓ Explanation: Dynamic dashboards enable each user to see the data they have access
to. With dynamic dashboard, you can control data visibility without having to create
a separate dashboard, with its own running user and folder, for each level of data
access.
In which of the following scenarios can a Validation Rule fire, thus helping prevent bad data
from entering your Salesforce org? (3)
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22
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✓ Answer:
✓ 1. During the initial creation of a record.
✓ 2. During the manual update of a record.
✓ 3. During a mass import from the Data Loader.
✓
✓ Explanation: Validation rules do not fire on Chatter posts, but are fired during
creation and update of records in Salesforce - either manually or in bulk.
Multiple users are suddenly reporting to you that they are receiving a Validation Rule error
when trying to create a new account record. The error mentions that the Industry field for
the account cannot be blank. The problem is, these users cannot see the Industry picklist
field, and are therefore unable to select an Industry and save new account records. Which
steps should you take in order to troubleshoot and resolve this issue for your users? (2)
Top Mark !!!
33