HubSpot Sales Software Exam UPDATED
ACTUAL Questions and CORRECT
Answers
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - CORRECT ANSWER- ✔✔Sales Hub Enterprise only
What's an ideal customer profile? - CORRECT ANSWER- ✔✔A checklist of the most basic
attributes someone needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead status"
property. - CORRECT ANSWER- ✔✔False
Which of the following is NOT a required part of an email template? - CORRECT
ANSWER- ✔✔The recipient's email address
Which Sales Hub tool would you use to add your terms of service to a quote? - CORRECT
ANSWER- ✔✔Snippets
A playbook can include all of the following EXCEPT: - CORRECT ANSWER- ✔✔Live
chat.
True or false? HubSpot Video is part of the quotes tool. - CORRECT ANSWER- ✔✔False.
When creating an email template, how would you include the contact's name in the greeting?
- CORRECT ANSWER- ✔✔Personalization tokens
When creating an email template, how would you include the contact's phone number? -
CORRECT ANSWER- ✔✔Personalization tokens
When creating an email template to schedule a meeting with someone, how would you add a
description of the topics the meeting was supposed to cover? For example, "I'd love to find a
, time to dive deeper into [insert topic here].") - CORRECT ANSWER- ✔✔Fill-in-the-blank
areas
When creating an email template, how would you add the next steps? For example, "If you'd
still like to talk about this, please let me know the best time to reach you." - CORRECT
ANSWER- ✔✔Static text
When creating an email template, how would you add a personalized closing line? -
CORRECT ANSWER- ✔✔Fill-in-the-blank areas
What are deal stages? - CORRECT ANSWER- ✔✔The important milestones a person has to
pass in order to become your customer.
How has the internet changed the relationship between buyers and sellers? - CORRECT
ANSWER- ✔✔Customers have more options for sharing their opinions of your company
with other prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of potential
buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
CORRECT ANSWER- ✔✔You can filter the records you have access to in real time based
on values contained in their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it, when
should you call them? - CORRECT ANSWER- ✔✔After getting three or four notifications.
ACTUAL Questions and CORRECT
Answers
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - CORRECT ANSWER- ✔✔Sales Hub Enterprise only
What's an ideal customer profile? - CORRECT ANSWER- ✔✔A checklist of the most basic
attributes someone needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead status"
property. - CORRECT ANSWER- ✔✔False
Which of the following is NOT a required part of an email template? - CORRECT
ANSWER- ✔✔The recipient's email address
Which Sales Hub tool would you use to add your terms of service to a quote? - CORRECT
ANSWER- ✔✔Snippets
A playbook can include all of the following EXCEPT: - CORRECT ANSWER- ✔✔Live
chat.
True or false? HubSpot Video is part of the quotes tool. - CORRECT ANSWER- ✔✔False.
When creating an email template, how would you include the contact's name in the greeting?
- CORRECT ANSWER- ✔✔Personalization tokens
When creating an email template, how would you include the contact's phone number? -
CORRECT ANSWER- ✔✔Personalization tokens
When creating an email template to schedule a meeting with someone, how would you add a
description of the topics the meeting was supposed to cover? For example, "I'd love to find a
, time to dive deeper into [insert topic here].") - CORRECT ANSWER- ✔✔Fill-in-the-blank
areas
When creating an email template, how would you add the next steps? For example, "If you'd
still like to talk about this, please let me know the best time to reach you." - CORRECT
ANSWER- ✔✔Static text
When creating an email template, how would you add a personalized closing line? -
CORRECT ANSWER- ✔✔Fill-in-the-blank areas
What are deal stages? - CORRECT ANSWER- ✔✔The important milestones a person has to
pass in order to become your customer.
How has the internet changed the relationship between buyers and sellers? - CORRECT
ANSWER- ✔✔Customers have more options for sharing their opinions of your company
with other prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of potential
buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
CORRECT ANSWER- ✔✔You can filter the records you have access to in real time based
on values contained in their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it, when
should you call them? - CORRECT ANSWER- ✔✔After getting three or four notifications.
