Test Bank Questions and Answers for Google IT Support; System Administration Rated A+

inistration Rated A+ What do we call computer services that enable employees to perform their daily job functions? - Answers Software services What type of services provide a platform for developers to code, build, and manage software applications? - Answers Platform services Services that enable a company's employees to talk to one another are called _______ services. - Answers Communication What are three examples of communication services an organization might use? - Answers Chat, email, phone What protocol was widely used for chat messages in the 1990s? - Answers Internet Relay Chat (IRC) What instant messaging protocol is widely used today and integrated into different communication applications? - Answers Extensible Messaging and Presence Protocol (XMPP) What are two free applications that use XMPP? - Answers Pidgin and Adium What are two ways to set up email for a company? - Answers a) Set up email service software on your own managed server and create a DNS record for the mail server; b) Use an email service provider (e.g., Google Suite) Which email protocol downloads email from an email server onto a single local device and then deletes it from the email server? - Answers POP3 Which email protocol allows you to download emails from your email server onto multiple devices and keeps your messages on the email server? - Answers IMAP As between POP3 and IMAP, which provides more privacy? - Answers POP3, because your email can only be seen from your local device. Which email protocol is used by most consumer email accounts? - Answers IMAP Which ports does IMAP use? - Answers 143 (without encryption) and 993 (over SSL; encrypted) How do commercial software license agreements differ from consumer software license agreements? - Answers Commercial software license agreements are separate and usually cover 10 users. Which two protocols enable us to make web servers secure? - Answers TLS and SSL, although SSL is pretty old and insecure compared to TLS. What is HTTPS? - Answers A secure version of HTTP that runs over TLS. How do you enable TLS on a server so that your website can use HTTPS? - Answers Get a digital certificate of trust from a certificate authority. What services allow us to centrally store files and manage access between files and groups? - Answers File storage services What are two ways to store files and manage access between them and groups? - Answers a) Set up a file storage server; or b) Use a Cloud file storage provider What protocol enables files to be shared and retrieved over a network? - Answers Network File System (NFS) What service is similar to NFS but works better with Windows than NFS does? - Answers Samba What is a relatively affordable solution for FAT storage hardware? - Answers Network Attached Storage (NAS) What is an NAS system? - Answers A computer that is optimized for file storage What is the main function of a database system? - Answers To store, query, filter & manage large amounts of data. For web services, where is customer info (e.g., audio/video files, news articles, etc.) normally stored? - Answers In a database Since mobile devices are easily lost, damaged, or stolen, how can you keep from losing business-critical data stored on mobile devices? - Answers Make sure the data is synced with at least one other location. What type of software can alter, steal, or delete data and jeopardizes BYOD? - Answers Malware What is a common print server that usually comes pre-installed on Linux machines? - Answers Common UNIX Printing System (CUPS) What are two ways you can manage printers? - Answers a. Use a print service (like CUPS) on a server. With CUPS, you can manage printers from a website. b. Use a cloud service provider. This also allows you to manage your printers through a web browser. If a printing language is device dependent (e.g., PCL), both the printer and the _______ are responsible for creating parts of the printed data. computer - Answers computer What is an example of a device-independent printing language? - Answers PostScript (PS), which was created by Adobe