WGU C484 - EXTRA MULTIPLE CHOICE QUESTIONS
Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been
asked to complete a self-report survey to help interviewers understand if she is the right
candidate for the job. From the interview, they have found that she is extroverted,
empathic, scrupulous, and cooperative in nature, which are key characteristics needed
for the job. These characteristics about Lugo indicate her ________.
A) talent
B) skill
C) knowledge
D) genealogy
E) personality - Answers-personality
Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is brought up
in.
B) An individual's personality is determined by molecular structure of the genes.
C) An individual's personality is influenced by the economic settings he/she is
surrounded by.
D) A person's personality traits are created by the company he/she keeps i.e., his/her
friends and family.
E) A person's personality traits are largely influenced by global trends and
characteristics. - Answers-An individual's personality is determined by molecular
structure of the genes.
Elaine Chamberlain works as a research executive at an environmental organization.
Though her colleagues are helpful and friendly, because of her shy nature, she often
eats her lunch at her desk and has limited interactions with them. She is glad that her
nature of work does not require her to interact with her co-workers to a high extent.
Which of the following types is Chamberlain most likely to be characterized as
according to the Myers-Briggs Type Indicator (MBTI) classification?
A) social
B) introverted
C) exhibitionist
D) gregarious
E) extraverted - Answers-introverted
Alicia Akers works as a marketing executive. She always talks in a high pitch and often
draws a lot of attention wherever she is. Which of the following statements best explains
the reason behind people noticing Akers?
A) Perception of reality depends on the perceiver's past experiences.
B) Perception of reality depends on the perceiver's personality.
C) Characteristics of the target affect people's perception.
D) The time at which we observe behavior affects perception.
,E) Motives and interests of the perceiver affects perception of behavior. - Answers-
Characteristics of the target affect people's perception.
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of six or nine months earlier. This shows that the manager's
perception is affected by ________ bias.
A) self-serving
B) availability
C) impact
D) distinction
E) hindsight - Answers-availability
Which of the following is an example of internally (intrinsically) caused behavior?
A) An employee was late for a team meeting because of a heavy downpour.
B) An employee was laid off because the company was attempting to cut costs by laying
off employees.
C) An employee was fired from work because he violated a company policy.
D) An employee could not attend an interview because of a delayed flight.
E) An employee could not come to work because he met with an accident. - Answers-An
employee was fired from work because he violated a company policy.
Janice Yoder works in an environmental campaigning organization and often needs to
interact with a large team for project implementation activities. However, she always
finds it difficult to work as a part of a team. She always seems to have major
disagreements with team members which lead to antagonistic relations between them.
Though she has moved from one team to another, her relations with colleagues always
seem to be hostile and cold. How would the attribution theory describe this behavior?
A) low on consensus
B) high on reliability
C) high on adaptability
D) high on consistency
E) high on distinctiveness - Answers-high on consistency
Johanna Springer, who works as a sales executive at Pascal's Bank, is upset at the way
her manager, Emma Womack, always calls her in for one-on-one meetings to discuss
her underperformance. Though Springer makes a higher number of sales calls and
works longer hours than last year, her sales figures are still low. She knows that the
main reason behind her underperformance is the recent economic meltdown in the
country. However, her manager feels that Springer's underperformance is the result of
her laid-back attitude and has nothing to do with external factors. In this situation,
Womack's behavior is characterized by a(n) ________.
A) anchoring bias
B) contrast effect
C) fundamental attribution error
D) self-fulfilling prophecy
E) Pygmalion effect - Answers-fundamental attribution error
, Jane Allen, a campaign manager at a non-profit organization, often takes full credit for
project successes even when her team members' contributions play a big role in
achieving milestones. However, when projects receive setbacks, she blames her team
members and sometimes states that the situation was beyond her control. Allen's
behavior is an example of ________ bias.
A) impact
B) anchoring
C) confirmation
D) distinction
E) self-serving - Answers-self-serving
Which dimension of the Big Five model is a measure of reliability?
A) extraversion
B) agreeableness
C) conscientiousness
D) openness to experience
E) emotional stability - Answers-conscientiousness
Which of the following statements is true about people with positive core self-
evaluations?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities and capacities.
D) They lack persistence to achieve goals.
E) They tend to be disliked by superiors and co-workers. - Answers-They are committed
to their goals and set ambitious goals.
Individuals scoring ________ have a strong ability to adjust their behavior to external,
situational factors and can behave differently in different situations.
A) low on openness
B) high on narcissism
C) low on agreeableness
D) high on self-monitoring
E) low on conscientiousness - Answers-high on self-monitoring
Milton Rokeach created the Rokeach Value Survey (RVS), which consists of two sets of
values, namely ________ values and ________ values.
A) instrumental; terminal
B) fluid; stable
C) flexible; essential
D) unique; general
E) flexible; enduring - Answers-instrumental; terminal
Which of the following is an instrumental value according to the Rokeach Value Survey?
A) economic success
Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been
asked to complete a self-report survey to help interviewers understand if she is the right
candidate for the job. From the interview, they have found that she is extroverted,
empathic, scrupulous, and cooperative in nature, which are key characteristics needed
for the job. These characteristics about Lugo indicate her ________.
A) talent
B) skill
C) knowledge
D) genealogy
E) personality - Answers-personality
Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is brought up
in.
B) An individual's personality is determined by molecular structure of the genes.
C) An individual's personality is influenced by the economic settings he/she is
surrounded by.
D) A person's personality traits are created by the company he/she keeps i.e., his/her
friends and family.
E) A person's personality traits are largely influenced by global trends and
characteristics. - Answers-An individual's personality is determined by molecular
structure of the genes.
Elaine Chamberlain works as a research executive at an environmental organization.
Though her colleagues are helpful and friendly, because of her shy nature, she often
eats her lunch at her desk and has limited interactions with them. She is glad that her
nature of work does not require her to interact with her co-workers to a high extent.
Which of the following types is Chamberlain most likely to be characterized as
according to the Myers-Briggs Type Indicator (MBTI) classification?
A) social
B) introverted
C) exhibitionist
D) gregarious
E) extraverted - Answers-introverted
Alicia Akers works as a marketing executive. She always talks in a high pitch and often
draws a lot of attention wherever she is. Which of the following statements best explains
the reason behind people noticing Akers?
A) Perception of reality depends on the perceiver's past experiences.
B) Perception of reality depends on the perceiver's personality.
C) Characteristics of the target affect people's perception.
D) The time at which we observe behavior affects perception.
,E) Motives and interests of the perceiver affects perception of behavior. - Answers-
Characteristics of the target affect people's perception.
A manager doing performance appraisals gives more weight to recent employee
behaviors than to behaviors of six or nine months earlier. This shows that the manager's
perception is affected by ________ bias.
A) self-serving
B) availability
C) impact
D) distinction
E) hindsight - Answers-availability
Which of the following is an example of internally (intrinsically) caused behavior?
A) An employee was late for a team meeting because of a heavy downpour.
B) An employee was laid off because the company was attempting to cut costs by laying
off employees.
C) An employee was fired from work because he violated a company policy.
D) An employee could not attend an interview because of a delayed flight.
E) An employee could not come to work because he met with an accident. - Answers-An
employee was fired from work because he violated a company policy.
Janice Yoder works in an environmental campaigning organization and often needs to
interact with a large team for project implementation activities. However, she always
finds it difficult to work as a part of a team. She always seems to have major
disagreements with team members which lead to antagonistic relations between them.
Though she has moved from one team to another, her relations with colleagues always
seem to be hostile and cold. How would the attribution theory describe this behavior?
A) low on consensus
B) high on reliability
C) high on adaptability
D) high on consistency
E) high on distinctiveness - Answers-high on consistency
Johanna Springer, who works as a sales executive at Pascal's Bank, is upset at the way
her manager, Emma Womack, always calls her in for one-on-one meetings to discuss
her underperformance. Though Springer makes a higher number of sales calls and
works longer hours than last year, her sales figures are still low. She knows that the
main reason behind her underperformance is the recent economic meltdown in the
country. However, her manager feels that Springer's underperformance is the result of
her laid-back attitude and has nothing to do with external factors. In this situation,
Womack's behavior is characterized by a(n) ________.
A) anchoring bias
B) contrast effect
C) fundamental attribution error
D) self-fulfilling prophecy
E) Pygmalion effect - Answers-fundamental attribution error
, Jane Allen, a campaign manager at a non-profit organization, often takes full credit for
project successes even when her team members' contributions play a big role in
achieving milestones. However, when projects receive setbacks, she blames her team
members and sometimes states that the situation was beyond her control. Allen's
behavior is an example of ________ bias.
A) impact
B) anchoring
C) confirmation
D) distinction
E) self-serving - Answers-self-serving
Which dimension of the Big Five model is a measure of reliability?
A) extraversion
B) agreeableness
C) conscientiousness
D) openness to experience
E) emotional stability - Answers-conscientiousness
Which of the following statements is true about people with positive core self-
evaluations?
A) They are committed to their goals and set ambitious goals.
B) They view themselves as powerless over their environment.
C) They tend to question their capabilities and capacities.
D) They lack persistence to achieve goals.
E) They tend to be disliked by superiors and co-workers. - Answers-They are committed
to their goals and set ambitious goals.
Individuals scoring ________ have a strong ability to adjust their behavior to external,
situational factors and can behave differently in different situations.
A) low on openness
B) high on narcissism
C) low on agreeableness
D) high on self-monitoring
E) low on conscientiousness - Answers-high on self-monitoring
Milton Rokeach created the Rokeach Value Survey (RVS), which consists of two sets of
values, namely ________ values and ________ values.
A) instrumental; terminal
B) fluid; stable
C) flexible; essential
D) unique; general
E) flexible; enduring - Answers-instrumental; terminal
Which of the following is an instrumental value according to the Rokeach Value Survey?
A) economic success
