CIW IBA Lesson 7 Unlimited Review
Questions With Solutions 100% Solved
In order to help with your job tasks, your supervisor has given you a PIM application to install
and use. PIM is an acronym for a type of program that can: schedule appointments and
meetings, store contact information, and manage tasks.
Because file attachments may contain malicious code that can be used to damage or infiltrate
systems, your company routinely scans all file attachments in incoming email. Where does
attachment scanning take place? At the server, usually just after the message has been
received via SMTP
What does a closed-envelope icon next to an email message header indicate? A message
that has not yet been read
Which of the following is an open-source implementation of Pretty Good Privacy (PGP) that
does not use patented algorithms? GNU Privacy Guard (GPG)
Why should you create and use an email signature for work-related email messages? An
email signature is a reminder to your recipients of your identity and the identity of your
company.
, CIW IBA Lesson 7 Unlimited Review
Questions With Solutions 100% Solved
What is the term for a file that is sent with an email message? Attachment
Sadie receives a verbally abusive voicemail from an angry customer who want to complain about
a product, followed by several text messages from the customer asking why no one has returned
his call yet. Sadie is due at a mandatory meeting with the company's executive managers. Which
of the following is her best course of action? She should send a brief text message to the
customer requesting that he send his complaints via email, so that further inappropriate
communication will be well documented.
What is the term for a combination of characters that you read sideways that helps convey
emotion in an email message? Emoticon
Cheryl just started using a new email client on her laptop computer. She wants to send an email
message with an attachment, but she does not see a button labeled "Attachment" on the client
interface. What icon is commonly used on email clients to invoke the Attachment option?
Paperclip
, CIW IBA Lesson 7 Unlimited Review
Questions With Solutions 100% Solved
The signature block for your company email account should normally include: Your name
and email address.
Which choice describes the file type(s) that can be attached to an email message? Almost
any type of file can be attached to email messages, such as documents, spreadsheets,
presentations or images.
What distinguishes S/MIME from MIME? S/MIME supports encryption and the use of
digital certificates, whereas MIME controls the way that messages and attachments are organized
and distinguished from one another.
What part of an email address appears after the @ symbol? Domain name
What is the most appropriate way email can be used in the workplace? To share files and
to document and track the progress of projects
What is considered the de facto standard communication tool for business? Electronic
mail (email)
Questions With Solutions 100% Solved
In order to help with your job tasks, your supervisor has given you a PIM application to install
and use. PIM is an acronym for a type of program that can: schedule appointments and
meetings, store contact information, and manage tasks.
Because file attachments may contain malicious code that can be used to damage or infiltrate
systems, your company routinely scans all file attachments in incoming email. Where does
attachment scanning take place? At the server, usually just after the message has been
received via SMTP
What does a closed-envelope icon next to an email message header indicate? A message
that has not yet been read
Which of the following is an open-source implementation of Pretty Good Privacy (PGP) that
does not use patented algorithms? GNU Privacy Guard (GPG)
Why should you create and use an email signature for work-related email messages? An
email signature is a reminder to your recipients of your identity and the identity of your
company.
, CIW IBA Lesson 7 Unlimited Review
Questions With Solutions 100% Solved
What is the term for a file that is sent with an email message? Attachment
Sadie receives a verbally abusive voicemail from an angry customer who want to complain about
a product, followed by several text messages from the customer asking why no one has returned
his call yet. Sadie is due at a mandatory meeting with the company's executive managers. Which
of the following is her best course of action? She should send a brief text message to the
customer requesting that he send his complaints via email, so that further inappropriate
communication will be well documented.
What is the term for a combination of characters that you read sideways that helps convey
emotion in an email message? Emoticon
Cheryl just started using a new email client on her laptop computer. She wants to send an email
message with an attachment, but she does not see a button labeled "Attachment" on the client
interface. What icon is commonly used on email clients to invoke the Attachment option?
Paperclip
, CIW IBA Lesson 7 Unlimited Review
Questions With Solutions 100% Solved
The signature block for your company email account should normally include: Your name
and email address.
Which choice describes the file type(s) that can be attached to an email message? Almost
any type of file can be attached to email messages, such as documents, spreadsheets,
presentations or images.
What distinguishes S/MIME from MIME? S/MIME supports encryption and the use of
digital certificates, whereas MIME controls the way that messages and attachments are organized
and distinguished from one another.
What part of an email address appears after the @ symbol? Domain name
What is the most appropriate way email can be used in the workplace? To share files and
to document and track the progress of projects
What is considered the de facto standard communication tool for business? Electronic
mail (email)
