IT Essentials Chapter 2 Exam Questions
&Answers
A new technician has joined the IT team and is about to service a heavy printer. What
advice would you give this technician to avoid any injury when transporting the heavy
printer to the service area? - ANSWERSBend your knees to use the strength in your
legs to lift the printer.
How does an inline UPS protect computer equipment against electrical power
brownouts and blackouts? - ANSWERSby using a battery to supply a constant level of
voltage
Which circumstance increases the likelihood of ESD damage to a computer? -
ANSWERSworking in low levels of humidity
Which condition refers to a reduced voltage level of AC power that lasts for an extended
period of time? - ANSWERSbrown-out
What are two significant sources of EMI? - ANSWERSelectrical storms, power lines
A technician is unpacking a new PCIe video adapter from an antistatic bag to install the
card in a desktop computer. Which two measures should the technician use to protect
the card and other computer components? - ANSWERSUse a grounded mat on the
workbench.
Use a correctly connected antistatic wrist strap.
How should a technician dispose of an empty inkjet printer cartridge? -
ANSWERSFollow local regulations for disposal.
What makes CRT monitor disposal dangerous for a technician who is handling the
disposal? - ANSWERSpotential residual high voltage
A technician is troubleshooting connectivity issues to a PC and needs to verify which
cable is plugged into the correct port of the patch panel. What tool should the technician
use? - ANSWERStoner probe
Which tool is designed to loosen or tighten crosshead screws? - ANSWERSphillips
screwdriver
What tool would a technician use to remove a slotted screw? - ANSWERSflat head
screwdriver
&Answers
A new technician has joined the IT team and is about to service a heavy printer. What
advice would you give this technician to avoid any injury when transporting the heavy
printer to the service area? - ANSWERSBend your knees to use the strength in your
legs to lift the printer.
How does an inline UPS protect computer equipment against electrical power
brownouts and blackouts? - ANSWERSby using a battery to supply a constant level of
voltage
Which circumstance increases the likelihood of ESD damage to a computer? -
ANSWERSworking in low levels of humidity
Which condition refers to a reduced voltage level of AC power that lasts for an extended
period of time? - ANSWERSbrown-out
What are two significant sources of EMI? - ANSWERSelectrical storms, power lines
A technician is unpacking a new PCIe video adapter from an antistatic bag to install the
card in a desktop computer. Which two measures should the technician use to protect
the card and other computer components? - ANSWERSUse a grounded mat on the
workbench.
Use a correctly connected antistatic wrist strap.
How should a technician dispose of an empty inkjet printer cartridge? -
ANSWERSFollow local regulations for disposal.
What makes CRT monitor disposal dangerous for a technician who is handling the
disposal? - ANSWERSpotential residual high voltage
A technician is troubleshooting connectivity issues to a PC and needs to verify which
cable is plugged into the correct port of the patch panel. What tool should the technician
use? - ANSWERStoner probe
Which tool is designed to loosen or tighten crosshead screws? - ANSWERSphillips
screwdriver
What tool would a technician use to remove a slotted screw? - ANSWERSflat head
screwdriver
