NAB CORE RCAL-LEADERSHIP EXAM
FALL 2024-2025
5 Leadership Attributes - Focused visionary, caring leadership, communication,
strategic management, and facilitating change
Board of Directors - ANSWER Creates mission and vision statements, rules and
procedures, and/or bylaws.
Leadership is... - Answer Interactive, influencing others, in groups, and leading
toward goals
Authoritarian/Autocratic - ANSWER: Tell people what to do without feedback.
Democratic - ANSWER Participation is encouraged, but the administrator
retains ultimate authority. Win-win
Laissez-faire - answer Allows employees to make decisions while the leader
remains liable.
Leaders vs. Managers - Answer Managers collaborate with others to accomplish
tasks, whereas leaders motivate others to take the facility forward.
Managers vs Leaders - Answer Managers are present daily, and
individuals follow managers out of necessity.
Leaders are not always in the day-to-day, and people follow them because they
admire them.
Management - Answer Planning, decision-making, organization, personnel,
direction, and control
, Mission declaration - ANSWER a declaration of the organization's purpose—
what it aims to accomplish in the greater context.
Goals: ANSWER what you want to accomplish.
Objectives - Answer What needs to be done, who will do it, and when should it
be finished?
Organizational charts: ANSWER Line drawings depicting reporting
relationships.
Decision Making - ANSWER Choosing between two or more options.
Three steps to decision-making - ANSWER Setting the agenda, looking for
alternatives, and evaluating
Problem Solving - ANSWER Describe and clarify the problem, investigate the
cause, develop solutions, assess alternatives, select one, implement it, and
evaluate.
Controlling - Answer Ensuring that work is completed and follows the plan.
Directing - ANSWER Influences and motivates individuals to perform.
Team Building - ANSWER People join together to focus their energies on
problem solutions.
FALL 2024-2025
5 Leadership Attributes - Focused visionary, caring leadership, communication,
strategic management, and facilitating change
Board of Directors - ANSWER Creates mission and vision statements, rules and
procedures, and/or bylaws.
Leadership is... - Answer Interactive, influencing others, in groups, and leading
toward goals
Authoritarian/Autocratic - ANSWER: Tell people what to do without feedback.
Democratic - ANSWER Participation is encouraged, but the administrator
retains ultimate authority. Win-win
Laissez-faire - answer Allows employees to make decisions while the leader
remains liable.
Leaders vs. Managers - Answer Managers collaborate with others to accomplish
tasks, whereas leaders motivate others to take the facility forward.
Managers vs Leaders - Answer Managers are present daily, and
individuals follow managers out of necessity.
Leaders are not always in the day-to-day, and people follow them because they
admire them.
Management - Answer Planning, decision-making, organization, personnel,
direction, and control
, Mission declaration - ANSWER a declaration of the organization's purpose—
what it aims to accomplish in the greater context.
Goals: ANSWER what you want to accomplish.
Objectives - Answer What needs to be done, who will do it, and when should it
be finished?
Organizational charts: ANSWER Line drawings depicting reporting
relationships.
Decision Making - ANSWER Choosing between two or more options.
Three steps to decision-making - ANSWER Setting the agenda, looking for
alternatives, and evaluating
Problem Solving - ANSWER Describe and clarify the problem, investigate the
cause, develop solutions, assess alternatives, select one, implement it, and
evaluate.
Controlling - Answer Ensuring that work is completed and follows the plan.
Directing - ANSWER Influences and motivates individuals to perform.
Team Building - ANSWER People join together to focus their energies on
problem solutions.
