Nursing 204 Exam 1 Practice Exam
Questions Solved Correctly.
intrapersonal communication - Answer occurs in the form of a persons inner thoughts and beliefs,
colored by feelings
interpersonal communication - Answer Reciprocal, dynamic process, concerned with transmission of
information
linear model - Answer simplest communication model consisting of sender, message, receiver and
context
sender - Answer the source; encodes the message; Has to do a lot of work
message - Answer Consists of transmitted verbal or nonverbal expression of thoughts and feelings
receiver - Answer Recipient of the message; decodes a senders message
symmetric role relationships - Answer equal relationships
complementary role relationships - Answer typically operate with one person holding a higher position
than the other in the communication process (nurse tries to help client reach goal)
therapeutic communication - Answer a dynamic interactive process consisting of words and actions,
and entered into by a clinician and client for the purpose of achieving identified health-related goals
verbal communication - Answer Refers to language communication; words are the most consciously
used form of communication; should be clear, complete, concrete and easily understandable
nonverbal communication - Answer Refers to physical expression, and behaviors not expressed in
words; kinesics, proxemics, paralanguage, and anatomical physical response
, metacommunication - Answer Refers to how nonverbal cues are used to enhance, negate the meaning
of words
focused questions - Answer Require a specific short response rather than a yes or no answer
closed ended questions - Answer Require a yes or no or single phrase response; Used in emergency
situations when the goal is to obtain info quickly
empathetic listening - Answer referred to as active listening, the goal of which is shared understanding
and a positive health care experience
inference - Answer an educated guess about the meaning of an observed behavior or statement;
validate it with the client
data cues - Answer small pieces of data that would not reveal much when taken by themselves;
hesitancy, anger, or nervousness about a certain topic or switching topics are date cues, needing fuller
explanations
minimal cues - Answer brief, encouraging phrases and nonverbal prompts, which communicate
interest; Promote client comfort in sharing intimate information
clarification - Answer A listening response, used to ask clients for more information or for elaboration
on a point
restatement - Answer Listening strategy used to broaden a client's perspective, or when the nurse
needs to provide a sharper focus on a specific part of the communication
paraphrasing - Answer focuses on cognitive part of the message; Used to check whether the nurse's
translation of the client's words represent an accurate interpretation of the message; Takes the essential
information expressed in the client's original message and presents it in shorter, more specific form,
without losing its meaning; Focus is core elements of the original statement
Questions Solved Correctly.
intrapersonal communication - Answer occurs in the form of a persons inner thoughts and beliefs,
colored by feelings
interpersonal communication - Answer Reciprocal, dynamic process, concerned with transmission of
information
linear model - Answer simplest communication model consisting of sender, message, receiver and
context
sender - Answer the source; encodes the message; Has to do a lot of work
message - Answer Consists of transmitted verbal or nonverbal expression of thoughts and feelings
receiver - Answer Recipient of the message; decodes a senders message
symmetric role relationships - Answer equal relationships
complementary role relationships - Answer typically operate with one person holding a higher position
than the other in the communication process (nurse tries to help client reach goal)
therapeutic communication - Answer a dynamic interactive process consisting of words and actions,
and entered into by a clinician and client for the purpose of achieving identified health-related goals
verbal communication - Answer Refers to language communication; words are the most consciously
used form of communication; should be clear, complete, concrete and easily understandable
nonverbal communication - Answer Refers to physical expression, and behaviors not expressed in
words; kinesics, proxemics, paralanguage, and anatomical physical response
, metacommunication - Answer Refers to how nonverbal cues are used to enhance, negate the meaning
of words
focused questions - Answer Require a specific short response rather than a yes or no answer
closed ended questions - Answer Require a yes or no or single phrase response; Used in emergency
situations when the goal is to obtain info quickly
empathetic listening - Answer referred to as active listening, the goal of which is shared understanding
and a positive health care experience
inference - Answer an educated guess about the meaning of an observed behavior or statement;
validate it with the client
data cues - Answer small pieces of data that would not reveal much when taken by themselves;
hesitancy, anger, or nervousness about a certain topic or switching topics are date cues, needing fuller
explanations
minimal cues - Answer brief, encouraging phrases and nonverbal prompts, which communicate
interest; Promote client comfort in sharing intimate information
clarification - Answer A listening response, used to ask clients for more information or for elaboration
on a point
restatement - Answer Listening strategy used to broaden a client's perspective, or when the nurse
needs to provide a sharper focus on a specific part of the communication
paraphrasing - Answer focuses on cognitive part of the message; Used to check whether the nurse's
translation of the client's words represent an accurate interpretation of the message; Takes the essential
information expressed in the client's original message and presents it in shorter, more specific form,
without losing its meaning; Focus is core elements of the original statement
