QuickBooks Certification Test Exam
Questions with Correct Answers
After quickbooks sets up a chart of accounts in the easy step interview, which of the
following is True? - Answer-It's possible to add more accounts later
#Assume that quickbooks is now in single user mode. What does this mean? - Answer-
only one user can access the data file
The bank notified you that a customer's check you deposited has bounced. The
customer did not have sufficient funds to cover the check. What should you do? -
Answer-Record a transaction to show the customer owes you the money and that the
checking balance decreased by that same amount
#How can you ensure that invoice detail does not appear on a customer statement? -
Answer-Uncheck the show invoice item detail on statements box in the create
statements window
#How do you add or delete columns on a report? - Answer-Click the customize report
button and on the display tab check or uncheck add or remove columns
#How do you change text in the header/footer of a report? - Answer-Click the customize
report button and on the header/footer tab change the name
How do you change the report basis, accrual vs. cash for just one report? - Answer-
Click the customize report button and on the display tab choose accrual or cash
How do you move list entries to a different location on the list? - Answer-click on the
diamond to the left of the name and then drag the name up or down the list
#How do you use a different forms template when creating a new transaction? -
Answer-Open the form, click the templates drop down list and select the appropriate
form
#How would you track customer birth in quickbooks? - Answer-add a custom field to the
customer list
**If you have a customized report that you use each month, which feature lets you run
the - Answer-Memorize report
#Name the sections of the balance sheet - Answer-assets, liabilities, equity
#How do you access the product information window? - Answer-Press the F2 key
, Suppose you always want all reports to show a specific size and color. How do you set
standard preference in quickbooks so you don't have to customize each report? -
Answer-Click the edit menu and select preferences then click the reports and graphs
group to set preferences
Suppose you want to restrict which users can access customer credit card numbers.
How do you do this? - Answer-Give the user access to sales and accounts but don't
check the checking and credit card
#What is the primary reason for setting a closing date in Quickbooks? - Answer-to
restrict users from deleting, editing, or adding transactions to last year
#What is the purpose of backing up in quickbooks? - Answer-to protect against data
loss from file corruption or a hard file crash
#What is the reason for not being able to delete a list entry? - Answer-The entry has
been used in a transaction
What should you do after you click save & close on a customer credit memo? - Answer-
Choose between retained as an available credit, give a refund or apply to an invoice
**What steps most you complete to use the payroll center to pay payroll liabilities? -
Answer-Set deposit frequencies
#What tool do you use to move your logo to a form? - Answer-layout designer
#What transaction in quickbooks should you use if your customer pays you when you
provide the goods or services? - Answer-Sales receipt
#When a transaction is changed, what information does the Audit Trail report provide? -
Answer-who changed the transaction, and the date/time the transaction was changed
#When can you delete a check from quickbooks without voiding it? - Answer-When you
have multiple copies of the check
When making your payroll tax deposit, how can you add IRS interest and/or penalties? -
Answer-Click the expense tab and enter the appropriate account and amount of interest
and penalties
#When should you set up a non-inventory item type? - Answer-for something you buy
and sell but don't need to track the quantity on hands
When should you use the items tab on a bill or check? - Answer-When you purchase
inventory parts
Questions with Correct Answers
After quickbooks sets up a chart of accounts in the easy step interview, which of the
following is True? - Answer-It's possible to add more accounts later
#Assume that quickbooks is now in single user mode. What does this mean? - Answer-
only one user can access the data file
The bank notified you that a customer's check you deposited has bounced. The
customer did not have sufficient funds to cover the check. What should you do? -
Answer-Record a transaction to show the customer owes you the money and that the
checking balance decreased by that same amount
#How can you ensure that invoice detail does not appear on a customer statement? -
Answer-Uncheck the show invoice item detail on statements box in the create
statements window
#How do you add or delete columns on a report? - Answer-Click the customize report
button and on the display tab check or uncheck add or remove columns
#How do you change text in the header/footer of a report? - Answer-Click the customize
report button and on the header/footer tab change the name
How do you change the report basis, accrual vs. cash for just one report? - Answer-
Click the customize report button and on the display tab choose accrual or cash
How do you move list entries to a different location on the list? - Answer-click on the
diamond to the left of the name and then drag the name up or down the list
#How do you use a different forms template when creating a new transaction? -
Answer-Open the form, click the templates drop down list and select the appropriate
form
#How would you track customer birth in quickbooks? - Answer-add a custom field to the
customer list
**If you have a customized report that you use each month, which feature lets you run
the - Answer-Memorize report
#Name the sections of the balance sheet - Answer-assets, liabilities, equity
#How do you access the product information window? - Answer-Press the F2 key
, Suppose you always want all reports to show a specific size and color. How do you set
standard preference in quickbooks so you don't have to customize each report? -
Answer-Click the edit menu and select preferences then click the reports and graphs
group to set preferences
Suppose you want to restrict which users can access customer credit card numbers.
How do you do this? - Answer-Give the user access to sales and accounts but don't
check the checking and credit card
#What is the primary reason for setting a closing date in Quickbooks? - Answer-to
restrict users from deleting, editing, or adding transactions to last year
#What is the purpose of backing up in quickbooks? - Answer-to protect against data
loss from file corruption or a hard file crash
#What is the reason for not being able to delete a list entry? - Answer-The entry has
been used in a transaction
What should you do after you click save & close on a customer credit memo? - Answer-
Choose between retained as an available credit, give a refund or apply to an invoice
**What steps most you complete to use the payroll center to pay payroll liabilities? -
Answer-Set deposit frequencies
#What tool do you use to move your logo to a form? - Answer-layout designer
#What transaction in quickbooks should you use if your customer pays you when you
provide the goods or services? - Answer-Sales receipt
#When a transaction is changed, what information does the Audit Trail report provide? -
Answer-who changed the transaction, and the date/time the transaction was changed
#When can you delete a check from quickbooks without voiding it? - Answer-When you
have multiple copies of the check
When making your payroll tax deposit, how can you add IRS interest and/or penalties? -
Answer-Click the expense tab and enter the appropriate account and amount of interest
and penalties
#When should you set up a non-inventory item type? - Answer-for something you buy
and sell but don't need to track the quantity on hands
When should you use the items tab on a bill or check? - Answer-When you purchase
inventory parts
