Chapter 1: Operations and Supply Chain Management Study
Questions with Best Solutions 100% Verified 2024
Operations and supply chain management involve - Correct Answer Product design,
purchasing, manufacturing, service operations, logistics, and distribution.
Success in supply chain management depends on - Correct Answer Focused operating
strategy, processes to deliver products and services, and analytics to support the
decisions needed to manage the firm.
Operations and Supply Chain Management (OSCM) - Correct Answer The design,
operation, and improvement of the systems that create and deliver the firm's primary
products and services.
Operations - Correct Answer Manufacturing and service processes used to transform
resources into products.
Supply Chain - Correct Answer Processes that move information and material to and
from the firm.
The five process activities - Correct Answer Planning, sourcing, making, delivering, and
returning.
Planning - Correct Answer Consists of the processes needed to operate an existing
supply chain, to meet demand with available resources.
Sourcing - Correct Answer Involves selecting supplies that will deliver the goods and
services needed to create the firm's product.
Making - Correct Answer Producing the major product or service. Scheduling with cost
and quality implications.
Delivering - Correct Answer Logistics processes such as selecting carriers, coordinating
the movement of goods and information, and collecting payments from customers.
Returning - Correct Answer Receiving worn-out, excess, and/or defective products back
from customers.
Goods - Correct Answer Tangible. Less interaction with customers. Often
homogeneous. Not perishable-can be inventoried.
Services - Correct Answer Intangible. Interaction with customer required. Inherently
heterogeneous. Perishable/time dependent. Defined and evaluated as a package of
features.
Pure Goods - Correct Answer Food products, chemicals, book publishing.
Questions with Best Solutions 100% Verified 2024
Operations and supply chain management involve - Correct Answer Product design,
purchasing, manufacturing, service operations, logistics, and distribution.
Success in supply chain management depends on - Correct Answer Focused operating
strategy, processes to deliver products and services, and analytics to support the
decisions needed to manage the firm.
Operations and Supply Chain Management (OSCM) - Correct Answer The design,
operation, and improvement of the systems that create and deliver the firm's primary
products and services.
Operations - Correct Answer Manufacturing and service processes used to transform
resources into products.
Supply Chain - Correct Answer Processes that move information and material to and
from the firm.
The five process activities - Correct Answer Planning, sourcing, making, delivering, and
returning.
Planning - Correct Answer Consists of the processes needed to operate an existing
supply chain, to meet demand with available resources.
Sourcing - Correct Answer Involves selecting supplies that will deliver the goods and
services needed to create the firm's product.
Making - Correct Answer Producing the major product or service. Scheduling with cost
and quality implications.
Delivering - Correct Answer Logistics processes such as selecting carriers, coordinating
the movement of goods and information, and collecting payments from customers.
Returning - Correct Answer Receiving worn-out, excess, and/or defective products back
from customers.
Goods - Correct Answer Tangible. Less interaction with customers. Often
homogeneous. Not perishable-can be inventoried.
Services - Correct Answer Intangible. Interaction with customer required. Inherently
heterogeneous. Perishable/time dependent. Defined and evaluated as a package of
features.
Pure Goods - Correct Answer Food products, chemicals, book publishing.
