Supervisor Exam Questions With Verified Answers

Supervisor Exam Questions With Verified Answers Environmental uncertainty in an organization is high when: - answerenvironmental change is extensive. Managers feel confident that they can understand, predict, and react to the external forces affecting their businesses when: - answerresource scarcity is low. Which of the following factors should be taken into account when determining the ethical intensity of an action? - answerTemporal immediacy Which of the following is a component of the general environment that indirectly affects all organizations? - answerPolitical/legal trends _____ is the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create. - answerbehavioral addition Identify a component of the general environment that indirectly affects all organizations. - answerTechnology Delayed product delivery is less of an issue when compared to delivering a faulty product, which can potentially cause harm. This is because delivering a faulty product has a _____. - answerhigh magnitude of consequences The last step in a basic model of ethical decision making is to _____. - answeract on the situation Which of the following is an argument put forth by economist Milton Friedman? - answerIt is socially irresponsible for companies to divert time, money, and attention from maximizing profits to social causes and charitable organizations. Which of the following stakeholder groups does not engage in regular transactions with a company? - answerSpecial interest groups ©BRAINBARTER 2024/2025 According to psychologist Lawrence Kohlberg, people at the _____ of moral development make decisions that are based on selfish reasons. - answerpreconventional level A(n) _____ is a social responsiveness strategy in which a company does less than society expects. - answerreactive strategy _____ is a tactic that typically involves framing issues as public issues; exposing questionable, exploitative, or unethical practices; and creating controversy that is likely to receive extensive news coverage. - answerMedia advocacy According to the _____, the only social responsibility that businesses have is to maximize profits. - answershareholder model _____ is the degree of concern people have about an ethical issue. - answerEthical intensity _____ refers to a transaction in which one party in the relationship benefits at the expense of the other. - answerOpportunistic behavior An _____ refers to the values, beliefs, and attitudes shared by organizational members. - answerorganizational culture Under the _____, an individual should never take any action that harms the least fortunate people in some way. - answerprinciple of distributive justice Which of the following statements best explains the carrot-and-stick approach of the U.S. Sentencing Commission Guidelines for Organizations? - answerSmaller fines are imposed on companies that take proactive steps to encourage ethical behavior. Which of the following is true of business confidence indices? - answerThey show how sure actual managers are about future business growth. _____ refers to the emotional reactions that can occur when disagreements become personal rather than professional. - answerA-type conflict Which of the following is true of the nominal group technique (NGT)? - answerIt closes with a second quiet time in which group members independently rank the ideas presented. In the context of Porter's five industry forces, the threat of new entrants can be defined as - answerIn the context of Porter's five industry forces, the threat of new entrants can be defined as Which of the following is a decision-making method that can be used to create c-type conflict by assigning an individual or a subgroup the role of critic? - answerDevil's advocacy _____ occurs when a group member must wait to share an idea because another member is presenting an idea. - answerProduction blocking ©BRAINBARTER 2024/2025 The most popular approach to increase goal commitment is to: - answerencourage employee participation while setting goals. Which of the following statements is true of analyzers? - answerThey are a blend of the defender and prospector strategies. _____ are responsible for the creation of tactical plans. - answerMiddle managers Which of the following best defines a SWOT analysis? - answerIt involves assessment of the strengths and weaknesses in an organization's internal environment. A drawback of planning is that: - answerit causes detachment, which leads planners to plan for things they do not understand. Which of the following statements is true of direct competition? - answerIt is determined by market commonality and resource similarity. In the context of direct competition between firms _____ largely affects response capability, that is, how quickly and forcefully a company can respond to an attack. - answerresource similarity _____ is a measure of the intensity of competitive behavior among companies in an industry. - answerCharacter of the rivalry Which of the following statements is true of a portfolio strategy? - answerIt is a corporate-level strategy with the purpose of reducing risk in the entire collection of stocks. Which of the following best defines a distinctive competence? - answerIt is what a company can make, do, or perform better than its competitors. A _____ is a gap between a desired state and an existing state. - answerproblem _____ is a decision-making method in which members of a panel of experts respond to questions and to each other until an agreement is reached on how a specific issue should be handled. - answerdelphi Which of the following can help managers improve the speed and accuracy with which they determine the need for strategic change? - answerLooking for signs of strategic dissonance _____ is the fear of what others will think of one's ideas. - answerEvaluation apprehension In the context of direct competition between firms, _____ affects the likelihood of an attack or a response to an attack. - answermarket commonality _____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged. - answerCreative work environments