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Question1
A Medicare beneficiary has walked into your office and requested that
you sit down with her and discuss her options under the Medicare
Advantage program. Before engaging in such a discussion, what should
you do? - ✔️CORRECT ANSWER✅-You must have her sign a scope of
appointment form, indicating which products she wishes to discuss. You
may then proceed with the discussion.
Question2
While making an appointment to discuss Medicare Advantage (MA) and
Part D plans with a potential enrollee, you are asked to describe other
types of insurance products that your client might wish to purchase.
What additional types of insurance can you present during the MA and
Part D marketing appointments? - ✔️CORRECT ANSWER✅-You can
present only health care related lines of business but must obtain the
beneficiary's permission to do so before the presentation occurs and
document that you have obtained that permission.
Question3
Mr. Davis is 52 years old and has recently been diagnosed with end-
stage renal disease (ESRD) and will soon begin dialysis. He is wondering
if he can obtain coverage under Medicare. What should you tell him? -
✔️CORRECT ANSWER✅-He may sign-up for Medicare at any time
however coverage usually begins on the fourth month after dialysis
treatments start.
,Question4
One of your colleagues argues that it is better to focus your time and
energy exclusively on neighborhoods with single-family homes. He
further argues that their older owners are more likely to have higher
incomes and purchase the Medicare Advantage products you represent
compared to those living in apartment complexes. How should you
respond? - ✔️CORRECT ANSWER✅-This could be considered
discriminatory activity and a prohibited practice.
Question5
Mrs. Park is an elderly retiree. Mrs. Park has a low fixed income. What
could you tell Mrs. Park that might be of assistance? - ✔️CORRECT
ANSWER✅-She should contact her state Medicaid agency to see if she
qualifies for one of several programs that can help with Medicare costs
for which she is responsible.
Question6
Agent Jennings makes a presentation on Medicare advertised as an
educational event. Agent Jennings distributes materials that are solely
educational. However, she gives a brief presentation that mentions plan-
specific premiums. Is this a prohibited activity at an event that has been
advertised as educational? - ✔️CORRECT ANSWER✅-Yes. When an
event has been advertised as "educational," discussing plan-specific
premiums is impermissible.
,Question7
Mr. Prentice has many clients who are Medicare beneficiaries. He should
review the Centers for Medicare & Medicaid Services (CMS)
Communication and Marketing Guidelines to ensure he is compliant
with which type of products. - ✔️CORRECT ANSWER✅-Medicare
Advantage (MA) and Prescription Drug (PDP) plans.
Question8
Next week you will be participating in your first "educational event" for
prospective enrollees. To be sure that you do not violate any of the
applicable guidelines, in what activities should you plan to engage? -
✔️CORRECT ANSWER✅-You should plan to ensure that the
educational event is informative and must not conduct a sales
presentation or distribute or accept enrollment forms at the event.
Question9
You market many different types of insurance and ordinarily you spend
time each evening calling potential clients. To comply with requirements
for marketing Medicare Advantage and Part D plans, what must you do
about contacting potential clients to market those plansl? - ✔️CORRECT
ANSWER✅-You will have to avoid calling any potential client unless he
or she initiates contact with you and specifically asks that you give him
or her a call.
, Question9
If you are to comply with Medicare's guidance regarding educational
events, which of the following would be acceptable activities? -
✔️CORRECT ANSWER✅-You may distribute business cards to
individuals who request information on how to contact you for further
details on the plan(s) you represent.
Question10
By contacting plans available in your area, you have learned that the
plan you represent has a significantly lower monthly premium than the
others. Furthermore, you see that the plan you represent has a unique
benefits package. What should you do to make sure your clients know
about these pieces of information? - ✔️CORRECT ANSWER✅-You may
make comparisons between plans if you can support them with studies
or statistical data and such comparisons are factually based and
referenced.
Question11
You have set up an appointment for an in-home sales presentation with
Mrs. Fernandez, who expressed interest in the Medicare plans you
represent. In preparation for the sales presentation, what must you do?
- ✔️CORRECT ANSWER✅-Before conducting the presentation, obtain
and document having obtained her permission to visit, along with her
interest in the specific products you will present.