lOMoARcPSD|2668334
, lOMoARcPSD|2668334
Chapter 1: Introduction to Organizational
Behavior
Organizational behavior -> the impact individuals, groups and structure
have on behavior within organizations. This knowledge is used to improve
an organization’s effectiveness.
Core topics of OB
· Motivations
· Leader behavior and power
· Interpersonal communication
· Group structure and processes
· Attitude development and perception
· Change processes
· Conflict and negotiation
· Work design
4 managerial activities (Luthens)
· Traditional management -> decision making, planning, controlling
· Communication -> exchanging routine information and processing
paperwork
· HR management -> motivating, disciplining, managing conflicts, staffing,
training
· Networking -> socializing, politicking, interact with outsiders
Evidence based management (EBM)-> complements systematic study
by basing managerial decisions on the best available scientific
evidence.
Big data-> the extensive use of statistical compilation and
analysis. Current use of data
· Predicting events
· Detecting risk
· Preventing catastrophes
Behavioral science
· Psychology-> to measure, explain and sometimes change the behavior
of humans and other animals. Contribution: Job satisfaction,
motivation, emotions, training, leadership effectiveness, performance
appraisal etc.
· Social psychology-> an area of psychology that blends concepts from
psychology and sociology to focus on the influence of people on one
another. Contribution: behavioral change, attitude change, group
processes, group decision making.
· Sociology-> the study of people in relation to their social environment or
culture.
Contribution: power, conflict, organizational change, organizational culture.
· Anthropology-> the study of societies to learn about human beings and their
activities.
Contribution: comparative attitudes/values, cross-cultural analysis,
organizational culture.
, lOMoARcPSD|2668334
Workforce diversity-> a trend which organizations are becoming more
heterogeneous in terms of age, gender, race, ethnicity, sexual orientation
and other
, lOMoARcPSD|2668334
Chapter 1: Introduction to Organizational
Behavior
Organizational behavior -> the impact individuals, groups and structure
have on behavior within organizations. This knowledge is used to improve
an organization’s effectiveness.
Core topics of OB
· Motivations
· Leader behavior and power
· Interpersonal communication
· Group structure and processes
· Attitude development and perception
· Change processes
· Conflict and negotiation
· Work design
4 managerial activities (Luthens)
· Traditional management -> decision making, planning, controlling
· Communication -> exchanging routine information and processing
paperwork
· HR management -> motivating, disciplining, managing conflicts, staffing,
training
· Networking -> socializing, politicking, interact with outsiders
Evidence based management (EBM)-> complements systematic study
by basing managerial decisions on the best available scientific
evidence.
Big data-> the extensive use of statistical compilation and
analysis. Current use of data
· Predicting events
· Detecting risk
· Preventing catastrophes
Behavioral science
· Psychology-> to measure, explain and sometimes change the behavior
of humans and other animals. Contribution: Job satisfaction,
motivation, emotions, training, leadership effectiveness, performance
appraisal etc.
· Social psychology-> an area of psychology that blends concepts from
psychology and sociology to focus on the influence of people on one
another. Contribution: behavioral change, attitude change, group
processes, group decision making.
· Sociology-> the study of people in relation to their social environment or
culture.
Contribution: power, conflict, organizational change, organizational culture.
· Anthropology-> the study of societies to learn about human beings and their
activities.
Contribution: comparative attitudes/values, cross-cultural analysis,
organizational culture.
, lOMoARcPSD|2668334
Workforce diversity-> a trend which organizations are becoming more
heterogeneous in terms of age, gender, race, ethnicity, sexual orientation
and other
