D072 Unit 5 Emotional Intelligence
UPDATED Actual Exam Questions and
CORRECT Answers
Emotional intelligence (EI) - CORRECT ANSWER- ✔✔The ability to understand and
manage emotions in oneself and in others.
Intelligence quotient (IQ) - CORRECT ANSWER- ✔✔A measure of your ability to learn or
your general mental ability. IQ is a measure of intelligence that is adjusted for age.
Intelligence - CORRECT ANSWER- ✔✔The ability to think, learn, and adapt.
Wechsler Adult Intelligence Scale (WAIS) - CORRECT ANSWER- ✔✔An IQ test designed
to measure intelligence and cognitive ability in adults and older adolescents.
Emotional quotient (EQ) - CORRECT ANSWER- ✔✔A measure of the level of a person's
EI.
Machiavellian - CORRECT ANSWER- ✔✔A person who uses emotional detachment to
control impulses and charm to hide true intentions.
Some of the major building blocks of EI include the following:
Self-awareness is the ability to accurately perceive, assess, and exhibit appropriate emotions.
Self-management enables you to channel your emotions in a positive way when needed.
Social awareness refers to the ability to empathize and understand how others feel.
Relationship management is the ability to assist others in managing their own emotions and
establish supportive relationships with others. - CORRECT ANSWER- ✔✔True
Which term describes a person's ability to empathize and understand how others feel?
Self-management
,Relationship management
Self-awareness
Social awareness - CORRECT ANSWER- ✔✔Social awareness.
Social awareness describes a person's ability to relate to and understand how other people are
feeling.
Which term describes a person's ability to accurately perceive, assess, and exhibit appropriate
emotions?
Self-management
Self-awareness
Relationship management
Social awareness - CORRECT ANSWER- ✔✔Self-awareness.
Self-awareness describes one's ability to correctly assess, understand, and portray appropriate
emotions.
Which term describes the measure of one's ability to learn and is adjusted for age?
Emotional quotient
Emotional intelligence
Intelligence factor
Intelligence quotient - CORRECT ANSWER- ✔✔Intelligence quotient.
Intelligence quotient is one's ability to learn, which is adjusted as people age.
A manager realizes that she has more focus in the afternoon. Which element of emotional
intelligence does this describe?
Self-management
, Social awareness
Relationship management
Self-awareness - CORRECT ANSWER- ✔✔Self awareness.
Self-awareness is the ability to accurately perceive, assess, and exhibit appropriate emotions.
Which term describes one's wellbeing and ability to build a balanced life?
Emotional intelligence
Emotional connection
Emotional quotient
Emotional aptitude - CORRECT ANSWER- ✔✔Emotional intelligence.
Having emotional intelligence impacts one's health, overall well-being, and relationships. It is
the key to building a balanced life.
Which concept describes a person's ability to lead, negotiate conflict, build relationships, and
relate to others in social situations?
Emotional quotient
Emotional connection
Emotional intelligence
Emotional aptitude - CORRECT ANSWER- ✔✔Emotional intelligence.
A person's emotional intelligence describes their ability to excel in social situations, relate to
others, participate in group settings, and build relationships.
A manager is described as self-aware, and he understands how his personal values and
cultural norms compare to those of other countries. Which concept is the manager exhibiting?
Emotional connection
UPDATED Actual Exam Questions and
CORRECT Answers
Emotional intelligence (EI) - CORRECT ANSWER- ✔✔The ability to understand and
manage emotions in oneself and in others.
Intelligence quotient (IQ) - CORRECT ANSWER- ✔✔A measure of your ability to learn or
your general mental ability. IQ is a measure of intelligence that is adjusted for age.
Intelligence - CORRECT ANSWER- ✔✔The ability to think, learn, and adapt.
Wechsler Adult Intelligence Scale (WAIS) - CORRECT ANSWER- ✔✔An IQ test designed
to measure intelligence and cognitive ability in adults and older adolescents.
Emotional quotient (EQ) - CORRECT ANSWER- ✔✔A measure of the level of a person's
EI.
Machiavellian - CORRECT ANSWER- ✔✔A person who uses emotional detachment to
control impulses and charm to hide true intentions.
Some of the major building blocks of EI include the following:
Self-awareness is the ability to accurately perceive, assess, and exhibit appropriate emotions.
Self-management enables you to channel your emotions in a positive way when needed.
Social awareness refers to the ability to empathize and understand how others feel.
Relationship management is the ability to assist others in managing their own emotions and
establish supportive relationships with others. - CORRECT ANSWER- ✔✔True
Which term describes a person's ability to empathize and understand how others feel?
Self-management
,Relationship management
Self-awareness
Social awareness - CORRECT ANSWER- ✔✔Social awareness.
Social awareness describes a person's ability to relate to and understand how other people are
feeling.
Which term describes a person's ability to accurately perceive, assess, and exhibit appropriate
emotions?
Self-management
Self-awareness
Relationship management
Social awareness - CORRECT ANSWER- ✔✔Self-awareness.
Self-awareness describes one's ability to correctly assess, understand, and portray appropriate
emotions.
Which term describes the measure of one's ability to learn and is adjusted for age?
Emotional quotient
Emotional intelligence
Intelligence factor
Intelligence quotient - CORRECT ANSWER- ✔✔Intelligence quotient.
Intelligence quotient is one's ability to learn, which is adjusted as people age.
A manager realizes that she has more focus in the afternoon. Which element of emotional
intelligence does this describe?
Self-management
, Social awareness
Relationship management
Self-awareness - CORRECT ANSWER- ✔✔Self awareness.
Self-awareness is the ability to accurately perceive, assess, and exhibit appropriate emotions.
Which term describes one's wellbeing and ability to build a balanced life?
Emotional intelligence
Emotional connection
Emotional quotient
Emotional aptitude - CORRECT ANSWER- ✔✔Emotional intelligence.
Having emotional intelligence impacts one's health, overall well-being, and relationships. It is
the key to building a balanced life.
Which concept describes a person's ability to lead, negotiate conflict, build relationships, and
relate to others in social situations?
Emotional quotient
Emotional connection
Emotional intelligence
Emotional aptitude - CORRECT ANSWER- ✔✔Emotional intelligence.
A person's emotional intelligence describes their ability to excel in social situations, relate to
others, participate in group settings, and build relationships.
A manager is described as self-aware, and he understands how his personal values and
cultural norms compare to those of other countries. Which concept is the manager exhibiting?
Emotional connection
