USPS Postal Exam 474.pdf file:///C:/Users/HP/Desktop/New%20Conver/USPS%20Postal%20E
USPS POSTAL EXAM 474
1. During a delivery, a customer asks you some questions about shipping options.You
don't know the answer to any of her questions.: ANS ML: Tell her that you aren't aware of
the answers... shipping info on the USPS website
LL: Apologize and let her know that you aren't aware sure of the answers
2. A recently hired coworker is struggling to learn the role...: ANS ML: Offer her advice
on how to do the job
LL: Meet with your supervisor to suggest that a different role might be better for the new
coworker
1 of 4 9/18/2024, 11:25
USPS POSTAL EXAM 474
1. During a delivery, a customer asks you some questions about shipping options.You
don't know the answer to any of her questions.: ANS ML: Tell her that you aren't aware of
the answers... shipping info on the USPS website
LL: Apologize and let her know that you aren't aware sure of the answers
2. A recently hired coworker is struggling to learn the role...: ANS ML: Offer her advice
on how to do the job
LL: Meet with your supervisor to suggest that a different role might be better for the new
coworker
1 of 4 9/18/2024, 11:25
