MANA 3335 Exam 1
negotiator role - ✔️✔️the decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
disseminator role - ✔️✔️the informational role managers play when they share
information with others in their departments or companies
middle managers - ✔️✔️responsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
effectiveness - ✔️✔️accomplishing tasks that help fulfill organizational objectives
4 functions of management - ✔️✔️1. planning
2. organizing
3. leading
4. controlling
planning - ✔️✔️determining organizational goals and a means for achieving them
leading - ✔️✔️inspiring and motivating workers to work hard to achieve organizational
goals
controlling - ✔️✔️monitoring progress toward goal achievement and taking corrective
action when needed
top managers - ✔️✔️executive responsible for the overall direction of the organization
first-line managers - ✔️✔️train and supervise the performance of non-managerial
employees who are directly responsible for producing the company's products or
services.
leader role - ✔️✔️the interpersonal role managers play when they motivate and
encourage workers to accomplish organization objectives
Managem efficiency - ✔️✔️getting work done with a minimum of effort, expense, or
waste
ent - ✔️✔️getting work done through others
, team leaders - ✔️✔️managers responsible for facilitating team activities toward goal
accomplishment
figurehead role - ✔️✔️the interpersonal role managers play when they perform
ceremonial duties
liaison role - ✔️✔️the interpersonal role managers play when they deal with people
outside their units
monitor role - ✔️✔️the informational role managers play when they scan their
environment for information
spokesperson role - ✔️✔️the information role managers play when they share
information outside their departments or companies
entrepreneur role - ✔️✔️the decisional role managers play when they adapt
themselves, their subordinates, and their units to change
disturbance handler role - ✔️✔️the decisional role managers play when they respond
to severe problems that demand immediate action
resource allocator role - ✔️✔️the decisional role managers play when they decide who
gets what resources and in what amounts
technical skills - ✔️✔️the specialized procedures, techniques, and knowledge required
to get the job done
human skills - ✔️✔️the ability to work will with others
conceptual skills - ✔️✔️the ability to see the organization as a whole, understand how
the different parts affect each other, and recognize how the company firts into or is
affected by its environment
motivation to manage - ✔️✔️an assessment of how enthusiastic employees are about
managing the work of others
external environments - ✔️✔️all events outside a company that have the potential to
influence or affect it
environmental change - ✔️✔️the rate at which a company's general and specific
envrionments change
negotiator role - ✔️✔️the decisional role managers play when they negotiate
schedules, projects, goals, outcomes, resources, and employee raises
disseminator role - ✔️✔️the informational role managers play when they share
information with others in their departments or companies
middle managers - ✔️✔️responsible for setting objectives consistent with top
management's goals and for planning and implementing subunit strategies for achieving
these objectives
effectiveness - ✔️✔️accomplishing tasks that help fulfill organizational objectives
4 functions of management - ✔️✔️1. planning
2. organizing
3. leading
4. controlling
planning - ✔️✔️determining organizational goals and a means for achieving them
leading - ✔️✔️inspiring and motivating workers to work hard to achieve organizational
goals
controlling - ✔️✔️monitoring progress toward goal achievement and taking corrective
action when needed
top managers - ✔️✔️executive responsible for the overall direction of the organization
first-line managers - ✔️✔️train and supervise the performance of non-managerial
employees who are directly responsible for producing the company's products or
services.
leader role - ✔️✔️the interpersonal role managers play when they motivate and
encourage workers to accomplish organization objectives
Managem efficiency - ✔️✔️getting work done with a minimum of effort, expense, or
waste
ent - ✔️✔️getting work done through others
, team leaders - ✔️✔️managers responsible for facilitating team activities toward goal
accomplishment
figurehead role - ✔️✔️the interpersonal role managers play when they perform
ceremonial duties
liaison role - ✔️✔️the interpersonal role managers play when they deal with people
outside their units
monitor role - ✔️✔️the informational role managers play when they scan their
environment for information
spokesperson role - ✔️✔️the information role managers play when they share
information outside their departments or companies
entrepreneur role - ✔️✔️the decisional role managers play when they adapt
themselves, their subordinates, and their units to change
disturbance handler role - ✔️✔️the decisional role managers play when they respond
to severe problems that demand immediate action
resource allocator role - ✔️✔️the decisional role managers play when they decide who
gets what resources and in what amounts
technical skills - ✔️✔️the specialized procedures, techniques, and knowledge required
to get the job done
human skills - ✔️✔️the ability to work will with others
conceptual skills - ✔️✔️the ability to see the organization as a whole, understand how
the different parts affect each other, and recognize how the company firts into or is
affected by its environment
motivation to manage - ✔️✔️an assessment of how enthusiastic employees are about
managing the work of others
external environments - ✔️✔️all events outside a company that have the potential to
influence or affect it
environmental change - ✔️✔️the rate at which a company's general and specific
envrionments change
