MANA 3335 (9-13) Learn it & Assignment
Questions
You are discussing work with one of your employees, brent. You want to explain the
compensation package in a way that reflects the cognitive component of an attitude.
What should you say to Brent? (Chap 9) - ✔️✔️The company provides annual bonuses
to employees who meet performance goals
You notice that someone behaves in a shy manner in one situation and then also
behaves in a shy manner in several quite different situations. What is occurring here?
(Chap 9) - ✔️✔️Low distinctiveness
The human resource department seeks to increase employees' attachment to the
organization. What is the HR department trying to improve? (Chap 9) -
✔️✔️Organizational Commitment
Julia has a great deal of confidence in her ability to perform her job tasks. Julia has high
__________ (Chap 9) - ✔️✔️Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain
advantage is probably ____________ (Chap 9) - ✔️✔️Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap 9) -
✔️✔️Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the ________
component (Chap 9) - ✔️✔️Affective
Your boss is usually grumpy and believes that events will turn out badly. Your boss has
high ____________ affectivity (Chap 9) - ✔️✔️Negative
,A manager would rate a subordinate's ______________ high if the employee's
contributions corresponded well with the rewards offered by the organization (Chap 9) -
✔️✔️person-fit job
The mechanism through which people observe behavior and arrive at conclusions about
its causes is known as ________ (Chap 9) - ✔️✔️Attribution
What is selective perception? (Chap 9) - ✔️✔️Ignoring information that does not match
one's preexisting ideas
A manager who bases decisions primarily on logic and principles probably prefers
____________ (Chap 9) - ✔️✔️Thinking
What is the name of the stage in which someone begins to take action in response to a
stressor? (Chap 9) - ✔️✔️Resistance
Which of the following are healthy ways that employees might manage stress? (Chap 9)
- ✔️✔️Using time management techniques
Exercising regularly
Getting support from family or friends
High cognitive abilities, such as the ability to think both divergently and convergently,
tend to make an individual ___________ (chap 9) - ✔️✔️more creative
In what ways can an organizagion encourage creativity in its workforce? (Chap 9) -
✔️✔️Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the workplace is a
_______________ (Chap 9) - ✔️✔️Withdrawal behavior
Which of the following workplace behaviors demonstrate a high level of organizational
citzenship? (Chap 9) - ✔️✔️Staying late to finish a project by deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer match the
skills of the employee and the pay he or she is willing to accept, _____ is achieved.
(Chap 9) - ✔️✔️person-fit job
,Modern psychologists classify people based on the "big ___" personality traits. Which of
the following traits are included in this group? (Chap 9) - ✔️✔️5
Openness to experience
Agreeableness
Which of the following statements describe people who are high on authoritarianism?
(Chap 9) - ✔️✔️They obey their bosses and superiors
They belive that people at different levels of the organization should have markedly
different power
People who are high on Machiavellianism do not do well in? (Chap 9) - ✔️✔️In jobs
that are highly structured
Your team asks you why you asess consistency, distinctiveness, and consensus of their
individual behaviors at every performance appraisal. Which explanation do you give
them? (Chap 9) - ✔️✔️Just as managers use attribution theory to attribute blame when
behaviors are negative, they can use attribution theory to attribute cause when
behaviors are positive. As a manager, I want to reward employees whose behavior is
positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress comes from
having to meet aggressive deadlines for her work. THe stressors that arise from these
deadlines are known as __________ (Chap 9) - ✔️✔️Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore less
succeptible to stress-related problems (Chap 9) - ✔️✔️Type B
A sample of individuals who represent the target audience for the ad may be asked to
evaluate the ads developed by the creative team to measure the effectivness of the ad.
Ad testing part of the __________ phase of the creative process (Chap 9) -
✔️✔️Verification
Which negative work behavior is one that can be minimized through organizational
policies and managerial coaching? (Chap 9) - ✔️✔️Absenteeism
What is motivation? (Chap 10) - ✔️✔️The set of forces that cause an individual to
behave in certain ways
Which approach would an advocate of the traditional approach to motivation
recommend? (Chap 10) - ✔️✔️Offer employees extra pay if they increase production
, What are the key assumptions of needs hierarchy approaches to motivation? (Chap 10)
- ✔️✔️People have needs, which can be ranked by importance
Which of the following statements accurately describes the ERG theory? (Chap 10) -
✔️✔️Humans have three levels of needs, and people can be motivated by multiple
levels of needs at once
If an employee volunteers for challenging assignments and seeks out opportunities to
learn new skills, this employee is looking to meet needs at the ____________ level of
Maslow's hierarchy of needs and the ________ needs level of the ERG theory of
motivation (chap 10) - ✔️✔️Self-actualization
Growth
According to the two-factor theory of motivation, which of the following are motivation
factors that cause an employee to feel greater satisfaction at work? (Chap 10) -
✔️✔️Recognition
Responsibility
Achievement
Motivation models that focus on how individuals choose one behavior over another use
______________ (Chap 10) - ✔️✔️Process Perspectives
According to expectancy theory, if an employee feels that an outcome has a high
valence, what does the employee bellieve? (Chap 10) - ✔️✔️The reward for
performance is highly desirable to the employee
The idea that employees choose their behavior based on conscious goals and
intentions, and that they are motiviated by challenging, specific goals, is
_____________ (Chap 10) - ✔️✔️Goal-setting theory
Jinlin says, "i know that achieving this goal will feel good and be good for the
organization. I hope I can get it done." Which component of the goal-setting theory does
this statement address? (Chap 10) - ✔️✔️Goal Commitment
To empower employees, organizations must meet certain conditions. Which of the
following are conditions they must meet? (Chap 10) - ✔️✔️A sincere commitment to
share power with employees at lower levels
Increased investment in training and development
Questions
You are discussing work with one of your employees, brent. You want to explain the
compensation package in a way that reflects the cognitive component of an attitude.
What should you say to Brent? (Chap 9) - ✔️✔️The company provides annual bonuses
to employees who meet performance goals
You notice that someone behaves in a shy manner in one situation and then also
behaves in a shy manner in several quite different situations. What is occurring here?
(Chap 9) - ✔️✔️Low distinctiveness
The human resource department seeks to increase employees' attachment to the
organization. What is the HR department trying to improve? (Chap 9) -
✔️✔️Organizational Commitment
Julia has a great deal of confidence in her ability to perform her job tasks. Julia has high
__________ (Chap 9) - ✔️✔️Self-efficacy
A coworker who shows little loyalty to collagues and manipulates others to gain
advantage is probably ____________ (Chap 9) - ✔️✔️Machiavelliian
Which of the following are NOT aspects of emotional intelligence (EQ)? (Chap 9) -
✔️✔️Taking risks
Being excitable and moody
Basing decisions on feelings
The component of an individual's attitude that reflrects their emotions is the ________
component (Chap 9) - ✔️✔️Affective
Your boss is usually grumpy and believes that events will turn out badly. Your boss has
high ____________ affectivity (Chap 9) - ✔️✔️Negative
,A manager would rate a subordinate's ______________ high if the employee's
contributions corresponded well with the rewards offered by the organization (Chap 9) -
✔️✔️person-fit job
The mechanism through which people observe behavior and arrive at conclusions about
its causes is known as ________ (Chap 9) - ✔️✔️Attribution
What is selective perception? (Chap 9) - ✔️✔️Ignoring information that does not match
one's preexisting ideas
A manager who bases decisions primarily on logic and principles probably prefers
____________ (Chap 9) - ✔️✔️Thinking
What is the name of the stage in which someone begins to take action in response to a
stressor? (Chap 9) - ✔️✔️Resistance
Which of the following are healthy ways that employees might manage stress? (Chap 9)
- ✔️✔️Using time management techniques
Exercising regularly
Getting support from family or friends
High cognitive abilities, such as the ability to think both divergently and convergently,
tend to make an individual ___________ (chap 9) - ✔️✔️more creative
In what ways can an organizagion encourage creativity in its workforce? (Chap 9) -
✔️✔️Giving employees time and other resources to do creative work
Rewarding creativity that furthers the organization's goals
A type of dysfunctional behavior that involves disengagement from the workplace is a
_______________ (Chap 9) - ✔️✔️Withdrawal behavior
Which of the following workplace behaviors demonstrate a high level of organizational
citzenship? (Chap 9) - ✔️✔️Staying late to finish a project by deadline
Doing the work of a team member who is out sick
Helping to train a new co-worker
When the needs of the organization and the inducements it is willing to offer match the
skills of the employee and the pay he or she is willing to accept, _____ is achieved.
(Chap 9) - ✔️✔️person-fit job
,Modern psychologists classify people based on the "big ___" personality traits. Which of
the following traits are included in this group? (Chap 9) - ✔️✔️5
Openness to experience
Agreeableness
Which of the following statements describe people who are high on authoritarianism?
(Chap 9) - ✔️✔️They obey their bosses and superiors
They belive that people at different levels of the organization should have markedly
different power
People who are high on Machiavellianism do not do well in? (Chap 9) - ✔️✔️In jobs
that are highly structured
Your team asks you why you asess consistency, distinctiveness, and consensus of their
individual behaviors at every performance appraisal. Which explanation do you give
them? (Chap 9) - ✔️✔️Just as managers use attribution theory to attribute blame when
behaviors are negative, they can use attribution theory to attribute cause when
behaviors are positive. As a manager, I want to reward employees whose behavior is
positive
Maria's job as a corporate attorney is extremely stressful. Part of her stress comes from
having to meet aggressive deadlines for her work. THe stressors that arise from these
deadlines are known as __________ (Chap 9) - ✔️✔️Task demands
People with Type _____ behavior patterns are more relaxed, and are therefore less
succeptible to stress-related problems (Chap 9) - ✔️✔️Type B
A sample of individuals who represent the target audience for the ad may be asked to
evaluate the ads developed by the creative team to measure the effectivness of the ad.
Ad testing part of the __________ phase of the creative process (Chap 9) -
✔️✔️Verification
Which negative work behavior is one that can be minimized through organizational
policies and managerial coaching? (Chap 9) - ✔️✔️Absenteeism
What is motivation? (Chap 10) - ✔️✔️The set of forces that cause an individual to
behave in certain ways
Which approach would an advocate of the traditional approach to motivation
recommend? (Chap 10) - ✔️✔️Offer employees extra pay if they increase production
, What are the key assumptions of needs hierarchy approaches to motivation? (Chap 10)
- ✔️✔️People have needs, which can be ranked by importance
Which of the following statements accurately describes the ERG theory? (Chap 10) -
✔️✔️Humans have three levels of needs, and people can be motivated by multiple
levels of needs at once
If an employee volunteers for challenging assignments and seeks out opportunities to
learn new skills, this employee is looking to meet needs at the ____________ level of
Maslow's hierarchy of needs and the ________ needs level of the ERG theory of
motivation (chap 10) - ✔️✔️Self-actualization
Growth
According to the two-factor theory of motivation, which of the following are motivation
factors that cause an employee to feel greater satisfaction at work? (Chap 10) -
✔️✔️Recognition
Responsibility
Achievement
Motivation models that focus on how individuals choose one behavior over another use
______________ (Chap 10) - ✔️✔️Process Perspectives
According to expectancy theory, if an employee feels that an outcome has a high
valence, what does the employee bellieve? (Chap 10) - ✔️✔️The reward for
performance is highly desirable to the employee
The idea that employees choose their behavior based on conscious goals and
intentions, and that they are motiviated by challenging, specific goals, is
_____________ (Chap 10) - ✔️✔️Goal-setting theory
Jinlin says, "i know that achieving this goal will feel good and be good for the
organization. I hope I can get it done." Which component of the goal-setting theory does
this statement address? (Chap 10) - ✔️✔️Goal Commitment
To empower employees, organizations must meet certain conditions. Which of the
following are conditions they must meet? (Chap 10) - ✔️✔️A sincere commitment to
share power with employees at lower levels
Increased investment in training and development
