1 | P a g e | © copyright 2024/2025 | Grade A+
State farm auto external claim Resource
Certification Exam Questions & 100%
Correct Answers
You're preparing an estimate on a customer's vehicle that requires refinishing
of the hood and right front fender only. The hood is the first panel listed on the
estimate. According to most Collision Estimating Guides, would refinish
overlap be applicable on the hood? Choose the most correct statement.
Select the single best answer:
A. Overlap would not be applicable on the hood refinish time as it's the first
major panel. A refinish overlap deduction would be applicable to the fender
refinish time as it's an adjacent major panel.
B. A refinish overlap deduction would be applicable to the hood refinish time
as it's the first major panel. A refinish overlap deduction would also be
applicable to the fender refinish time as it's an adjacent major panel.
C. Overlap would not be applicable to the hood refinish time or to the fender
refinish time as they are not defined as major panel.
Master01 | September, 2024/2025 | Latest update
, 2 | P a g e | © copyright 2024/2025 | Grade A+
✓ ~~> B.)A refinish overlap deduction would be applicable to the hood
refinish time as it's the first major panel. A refinish overlap deduction
would also be applicable to the fender refinish time as it's an adjacent
major pane
When estimating vehicle damage, if its determined a repair operation is
necessary, you should include a separate line item allowance on your
estimate.
T or F
✓ ~~> True
State Farm customers can have their vehicles repaired at the repair facility of
their choice.
T or F
✓ ~~> True
According to State Farm Guidelines, would betterment potentially apply
when refinishing a complete vehicle?
Master01 | September, 2024/2025 | Latest update
State farm auto external claim Resource
Certification Exam Questions & 100%
Correct Answers
You're preparing an estimate on a customer's vehicle that requires refinishing
of the hood and right front fender only. The hood is the first panel listed on the
estimate. According to most Collision Estimating Guides, would refinish
overlap be applicable on the hood? Choose the most correct statement.
Select the single best answer:
A. Overlap would not be applicable on the hood refinish time as it's the first
major panel. A refinish overlap deduction would be applicable to the fender
refinish time as it's an adjacent major panel.
B. A refinish overlap deduction would be applicable to the hood refinish time
as it's the first major panel. A refinish overlap deduction would also be
applicable to the fender refinish time as it's an adjacent major panel.
C. Overlap would not be applicable to the hood refinish time or to the fender
refinish time as they are not defined as major panel.
Master01 | September, 2024/2025 | Latest update
, 2 | P a g e | © copyright 2024/2025 | Grade A+
✓ ~~> B.)A refinish overlap deduction would be applicable to the hood
refinish time as it's the first major panel. A refinish overlap deduction
would also be applicable to the fender refinish time as it's an adjacent
major pane
When estimating vehicle damage, if its determined a repair operation is
necessary, you should include a separate line item allowance on your
estimate.
T or F
✓ ~~> True
State Farm customers can have their vehicles repaired at the repair facility of
their choice.
T or F
✓ ~~> True
According to State Farm Guidelines, would betterment potentially apply
when refinishing a complete vehicle?
Master01 | September, 2024/2025 | Latest update
