EPIC Training/ 50+ Quizzes with Certified Answers/ .

EPIC Training/ 50+ Quizzes with Certified
Answers/ 2024-2025.
True or False: Two patients can be linked to the same guarantor account. -
Answer: TRUE


True or False: You can use the Temporary Address tab to make sure a patient's bills
are sent to an address other than their home address. - Answer: FALSE


What makes up the Serve for Better model? - Answer: Empathy, Quality,
Experience, Completeness


What is the purpose of EMTALA? - Answer: To ensure that patients who either
present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service.


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, At what age does a patient become their own Guarantor? - Answer: 18




From the list below, select the appropriate forms of primary photo ID (Select ALL
that that apply).
a. Driver's License
b. Passport
c. Work ID
d. Military ID
e. State ID - Answer: a. Driver's License
b. Passport
d. Military ID
e. State ID


Which one of the following is responsible for any balance NOT covered by
insurance?
a. Patient
b. Subscriber
c. Guarantor
d. Member - Answer: C. Guarantor


What is the correct Occurrence code to use when registering a WC encounter?
a. OC 11
b. OC 06

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