Julia Balzer Riley 9780323871457 Chapter 1-30 Complete
Guide.
TEST IBANK
Communication in Nursing 10th Edition
I I I I
Julia IBalzer IRiley
,
, Table Iof IContents
Chapter I1: IResponsible, IAssertive, ICaring ICommunication Iin INursing
IChapter I2: IThe IClient-Nurse IRelationship: IA IHelping IRelationship
IChapter I3: ISolving IProblems ITogether
Chapter I4: IUnderstanding IEach IOther: ICommunication Iand
ICulture IChapter I5: IDemonstrating IWarmth
Chapter I6: IShowing IRespect
IChapter I7: IBeing IGenuine
IChapter I8: IBeing IEmpathetic
IChapter I9: IUsing ISelf-
Disclosure IChapter I10: IBeing
Ispecific IChapter I11: IAsking
IQuestions IChapter I12:
IExpressing IOpinions IChapter
I13: IUsing IHumor
Chapter I14: IEmbracing Ithe ISpiritual IJourney Iof IHealth ICaring, IMeaning IMaking
IChapter I15: IRequesting ISupport
Chapter I16: IOvercoming IEvaluation IAnxiety
IChapter I17: IWorking Iwith IFeedback
IChapter I18: IUsing IRelaxation Itechnique
Chapter I19: IIncorporating IImagery Iin IProfessional IPractice Iand ISelf-
Care IChapter I20 IIncorporating IPositive ISelf-Talk
Chapter I21: I Learning Ito IWork ITogether Iin IGroups
Chapter I22: IThe IChanging IWorld Iof IElectronic
ICommunication IChapter I23: ILearning IConfrontation Iskills
Chapter I24: IRefusing IUnreasonable IRequests
Chapter I25: ICommunicating IAssertively Iand IResponsibly Iwith IDistressed IClients Iand
IColleagues IChapter I26: ICommunicating IAssertively Iand IResponsibly Iwith IAggressive IClients
Iand IColleagues IChapter I27: ICommunicating IAssertively Iand IResponsibly Iwith IUnpopular
IClients
Chapter I29: ICommunicating Iat Ithe IEnd-of-
Life IChapter I30: IContinuing Ithe
ICommitment
, Balzer IRiley: ICommunication Iin INursing, I10th IEdition
Chapter I1: IResponsible, IAssertive, ICaring ICommunication Iin INursing
Test IBank
IMultiple IChoice
1. Which I statement I describes I the I affective I aspect I of I learning
I effective Icommunication Istrategies?
a. ―The Inurse Ishould Iuse Iclear, Idirect Istatements Iusing Iobjective Iwords.‖
b. ―The Inurse Iuses Ibody Ilanguage Ithat Iis Icongruent Iwith Ithe Iverbal Imessage.‖
c. ―The Inurse Ibelieves Ithat Ipositive Icommunication Istrategies Ibuild Iconfidence.‖
d. ―The Inurse Ipractices Iassertive Iand Iresponsible Icommunication Istrategies.‖
ANS:C
Learning Iinvolves Ithree Idomains: Ithe Icognitive Iaspects I(understanding Iand Imeaning),
Iaffective Iaspects I(feelings, Ivalues, Iand Iattitudes), Iand Ipsychomotor Iaspects I(physical
Icapability).Learning Ibasic Icommunication Iskills Iinvolves Ithe Icognitive Idomain;
Ibuilding Iconfidence Ithrough Ia Ibelief Iin Ithe Ivalue Iand Iimpact Iof Ipositive
Icommunication Iis Ithe Iaffective Idomain; Iand Iputting Iskills Iinto Iaction Iis Ithe
Ipsychomotor Idomain.DIF: IComprehension IREF: Ip. I13 ITOP: IIntegrated IProcess:
ICommunication Iand I Documentation IMSC: IPsychosocial IIntegrity
2. The Inurse Imanager Iasks Ithe Istaff Inurse Ito Iwork Ian Iextra Ishift. IWhich
Iresponse Iby Ithe Istaff Inurse Iis Iassertive Iand Ibased Ion Irational Ibeliefs?
a. ―I Idon’t Iwant Iyou Iupset, Iso II Iwill Iwork Iextra.‖
b. ―Why Ido II Ialways Ihave Ito Icover Iextra Ishifts?‖
c. ―I Iam Inot Iable Ito Iwork Ian Iextra Ishift.‖
d. ―If Iyou Ican’t Ifind Ianyone Ielse, II Iwill Ido Iit.‖
ANS:C
The Istaff Inurse Imay Iturn Idown Ieven Ia Ireasonable Irequest; Ian Iassertive Iresponse
Iavoids Iirrational Ibeliefs. IIrrational Ibeliefs Ioccur Ias Ia Iresult Iof Ibeing Ianxious Iabout
Iassertiveness Ior Ifocusing Ion Ipossible Inegative Ioutcomes.DIF: IAnalysis IREF: Ip. I8
ITOP: IIntegrated IProcess: ICommunication Iand IDocumentation IMSC: ISafe Iand
IEffective ICare IEnvironment: IManagement Iof ICare