Communication in health care Exam guide
with Complete Solutions/ Correct-Verified
Answers
personal space - ANSWER the area that surrounds an individual, it is important to
not intrude on this to show respect foe their privacy
passive listening - ANSWER hearing what someone has to sat without the need
for a reply
summarizing - ANSWER organizing and summing up the important points of
the discussion
Clarifying - ANSWER asking the patient to explain themselves more clearly if they
provide information that vauge or not meaningful
active listening - ANSWER two way communication, actively involves in the
process, offering feedback. or asking questions
assertive listening - ANSWER pursuing one's aims and interests forcefully,
being bossy and quarrelsome
defense mechanisms - ANSWER coping strategies that help you to
protect themselves from anxiety, guilt, and shame
with Complete Solutions/ Correct-Verified
Answers
personal space - ANSWER the area that surrounds an individual, it is important to
not intrude on this to show respect foe their privacy
passive listening - ANSWER hearing what someone has to sat without the need
for a reply
summarizing - ANSWER organizing and summing up the important points of
the discussion
Clarifying - ANSWER asking the patient to explain themselves more clearly if they
provide information that vauge or not meaningful
active listening - ANSWER two way communication, actively involves in the
process, offering feedback. or asking questions
assertive listening - ANSWER pursuing one's aims and interests forcefully,
being bossy and quarrelsome
defense mechanisms - ANSWER coping strategies that help you to
protect themselves from anxiety, guilt, and shame
