RITE AID PTU: Unit Exam 2 UPDATED
Questions and CORRECT Answers
which agency requires a SDS for every hazardous drug in the pharmacy - Correct Answer-
OSHA
which strategy should you use to communicate effectively with culturally diverse patients -
Correct Answer- tailor your communication style to each patient
which is an example of an open ended question - Correct Answer- what is your home address
which technique should you implement to show your readiness to help over the telephone -
Correct Answer- avoid using inflection
which strategy should you use to communicate effectively with older patients - Correct
Answer- use normal sentences since simpler sentences aren't needed
how does a near miss differ from a medication error - Correct Answer- it doesn't reach the
patient
speaking at an appropriate speed over the phone - Correct Answer- can help you speak clearly
mr turner brings in the following prescription:
triamcinolone 0.1% ointment
sig: UD
disc: 454 g container
what is the meaning of the abbreviation g - Correct Answer- grams
which section of the SDS would you find information on how to clean a hazardous spill -
Correct Answer- accidental release measures
, what is the difference between a medication error and a near miss - Correct Answer- a
medication error reaches the patient while a near. miss is caught before it gets to the patient
mr Quinn brings in the following prescription:
bactroban ung
UAD
#22g
what is the meaning of the abbreviation ung - Correct Answer- ointment
ms Simmons calls the pharmacy and explains her daughter amoxicillin suspension is a bottle
of powder. the pharmacy forgot to add water to it. which strategy will help you in this
situation? - Correct Answer- listen to the patient and remain calm
what is a benefit of effective communication - Correct Answer- improvement of workflow
the pharmacist asks you to update mr Marshalls allergy profile. after talking with mr
Marshall. you find out he has no drug allergies. which abbreviation would you put in his
profile - Correct Answer- NKDA
ms fern tells you that she may have to have surgery because her doctor told her that her extra
ocular muscles are not working properly. which area of the body does this condition affect -
Correct Answer- eyes
the name of a reporting program that operated by ISMP and USP is called - Correct Answer-
MERP
mrs Jenkins was recently hospitalized for thyrotoxicosis. which area of the body does this
condition affect - Correct Answer- thyroid gland
mr corbel gives you the following prescription
fluticasone nasal spray
Questions and CORRECT Answers
which agency requires a SDS for every hazardous drug in the pharmacy - Correct Answer-
OSHA
which strategy should you use to communicate effectively with culturally diverse patients -
Correct Answer- tailor your communication style to each patient
which is an example of an open ended question - Correct Answer- what is your home address
which technique should you implement to show your readiness to help over the telephone -
Correct Answer- avoid using inflection
which strategy should you use to communicate effectively with older patients - Correct
Answer- use normal sentences since simpler sentences aren't needed
how does a near miss differ from a medication error - Correct Answer- it doesn't reach the
patient
speaking at an appropriate speed over the phone - Correct Answer- can help you speak clearly
mr turner brings in the following prescription:
triamcinolone 0.1% ointment
sig: UD
disc: 454 g container
what is the meaning of the abbreviation g - Correct Answer- grams
which section of the SDS would you find information on how to clean a hazardous spill -
Correct Answer- accidental release measures
, what is the difference between a medication error and a near miss - Correct Answer- a
medication error reaches the patient while a near. miss is caught before it gets to the patient
mr Quinn brings in the following prescription:
bactroban ung
UAD
#22g
what is the meaning of the abbreviation ung - Correct Answer- ointment
ms Simmons calls the pharmacy and explains her daughter amoxicillin suspension is a bottle
of powder. the pharmacy forgot to add water to it. which strategy will help you in this
situation? - Correct Answer- listen to the patient and remain calm
what is a benefit of effective communication - Correct Answer- improvement of workflow
the pharmacist asks you to update mr Marshalls allergy profile. after talking with mr
Marshall. you find out he has no drug allergies. which abbreviation would you put in his
profile - Correct Answer- NKDA
ms fern tells you that she may have to have surgery because her doctor told her that her extra
ocular muscles are not working properly. which area of the body does this condition affect -
Correct Answer- eyes
the name of a reporting program that operated by ISMP and USP is called - Correct Answer-
MERP
mrs Jenkins was recently hospitalized for thyrotoxicosis. which area of the body does this
condition affect - Correct Answer- thyroid gland
mr corbel gives you the following prescription
fluticasone nasal spray
