COMPLETE SOLUTIONS
1. Executive managers are at the top of the hierarchy and are responsible for the entire
organization, especially its strategic direction.
a. True
b. False - (correct answer) -A. True
2. For managers, ______ skills involve the ability to work with people and understand
employee motivation and group processes.
A. executive
B. human relations
C. conceptual
D. technical
E. long-range - (correct answer) -B. human relations
3. Maximizing shareholder wealth is often a short-sighted decision because it can harm
the organization's financial viability in the future.
a. True
b. False - (correct answer) -A. true
4. _____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs.
corrupt.
A. Ad hominem
B. Groupthink
C. Heuristics
D. Ethics and morals - (correct answer) -D. Ethics and morals
5. Which system is logical, analytical, deliberate, and methodical?
A. Reactive
B. Reflexive
C. Heuristics
D. Reflective - (correct answer) -D. Reflective
6. Which system is quick, impulsive, and intuitive, relying on emotions or habits to
provide cues for what to do next?
A. Reactive
B. Logical
C. Methodical
D. Ad hominem - (correct answer) -A. Reactive
7. The Industrial Revolution saw work shift from family-led home production to factory
production.
, a. True
b. False - (correct answer) -A. True
8. Which of the following saw the reintroduction of classical knowledge and the
emergence of new knowledge and learning, much of which had economic and business
implications?
A. The Italian Renaissance
B. The ancient Egyptians pyramids
C. The Greeks during the time of Plato and Socrates
D. The great Roman Empire - (correct answer) -A. The Italian Renaissance
9. Which of the following invention during the Italian Renaissance allowed the
reintroduction of classical knowledge and the emergence of new knowledge and
learning to spread throughout Europe?
A. Clay coins
B. Introduction of incentives
C. Span of control
D. Printing press - (correct answer) -D. Printing Press
10. ______ refers to the field of ethics concerned with our asking how should and ought
we live and act.
A. Business Ethics
B. Normative ethics
C. Ethical relativism
D. Virtue ethics - (correct answer) -B. Normative Ethics
11. Which of the following describe vision of an organization?
A. What is our strategic purpose for operating?
B. Who is our customer?
C. Who are we? Who will we become?
D. What do we stand for and believe in? What standards can be used to evaluate us
and judge us? - (correct answer) -C. Who are we? Who will we become?
12. Which of the following describe mission of an organization?
A. What is our product or service?
B. What is our strategic purpose for operating?
C. Who is our customer?
D. Who are we? Who will we become? - (correct answer) -B. What is our strategic
purpose for operating?
13. _____ involves selflessly working with followers to achieve shared goals that
improve collective, rather than individual, welfare
A. Servant leadership
B. Rights approach
C. Stewardship
D. Ethical relativism - (correct answer) -A. Servant leadership