Sustainable competitive advantage Correct Answer-When an organization is
able to perform an activity to a greater degree than its competitors for an
extended period of time
Performance Management duties Correct Answer-Preparation and
administration of appraisals
Discipline
Development of performance measures
The most common reason for failed overseas assignments is: Correct Answer-
Choosing people who have the technical skills needed to perform the job, but
who lack the necessary personality characteristics and family support
A function of employee relations is: Correct Answer-Relocation and
outplacement services
An organization has one HR staff person for every ____ employees Correct
Answer-100
Definition of Development Correct Answer-Is more long term in nature.
Often includes education in philosophical and theoretical concepts
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Aimed at developing relationships, often for the purposes of improving
leadership skills
More general and non-tangible than specific
Definition of Training Correct Answer-Training is usually a short term process.
Training usually requires guidance (or instruction) in a series of steps to gain a
skill, or set of predictable knowledge.
Often for non-leadership related activities.
Aimed at a specific task or job role.
Projections of the U.S. labor force Correct Answer-The growth in the labor
market of female and minority populations will exceed the growth of white non-
Hispanic persons
More women will be in the paid labor force than in the past and most will be
working full-time
The U.S. labor force will be more diverse in racial and ethnic terms than in the
past
The largest number of openings due to growth and replacement needs
according to the Bureau of Labor Statistics is: Correct Answer-Service
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The use of employee empowerment has had what effect upon recruiting?
Correct Answer-It has shifted the focus away from technical skills to general
cognitive and interpersonal skills
Increasingly, HR professionals are being viewed as: Correct Answer-Strategic
partners
The largest number of immigrants to the U.S. workforce will come from:
Correct Answer-North America (Mexico, Canada, Central America, the
Caribbean)
Dot-com companies offer a dynamic, exciting HR work environment for what
reasons? Correct Answer-Their small size give HR professionals the ability to
speak frequently and directly to the CEO
Because of their size and numerous HR needs, HR sees its decisions
implemented, quickly sees the impact on the business, and receives personal
recognition for successful actions
Because of the importance many HR practices play in a growing company, HR
professionals are actively involved in the strategic planning and decision-making
process
Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating
against individuals based on: Correct Answer-sex, race, color, national origin,
and religion
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Who does Title VII apply to? Correct Answer-Companies with at least 15 or
more employees including federal, state, and local governments
The Americans with Disability Act covers individuals who: Correct Answer-
Have serious disabilities, such as epilepsy, blindness, or paralysis, that affect
their ability to perform major life activities such as walking, learning and
working
Have a history of disability, such as someone who has had cancer but is currently
in remission
Are regarded as having a disability, such as an individual who is severely
disfigured and is denied employment because an employer fears negative
reactions from others
The Civil Rights Act of 1991: Correct Answer-The amount of punitive
damages depends on the size of the organization charged with the
discrimination
The act amends the CRA of 1866, the CRA of 1964, the ADEA of 1967, and the
ADA of 1990
Punitive damages are awarded only in cases of intentional discrimination or
with malice or reckless indifference to the employees federally protected rights