SimChart 79 post-case Quiz Exam
Questions and Answers
True or false? A patient's outstanding balances are accounts payable. - -
False
-True or false? When accepting a credit card for payment, the medical
assistant should verify the name and the expiration date on the credit card. -
-True
-True or false? Payments are accepted via mail but not over the phone. - -
False
-A clinic might not send a refund to a patient immediately because: - -the
credit maybe retained and applied toward those future visits if the patient
has frequent appointments, it might be medical office policy to hold a
-Which of the following is not a guideline for phone collections? - -Show
hostility toward the patient for not paying
-When a patient has a balance on their account, a ________ is prepared which
will show any changes with in the last month. - -patient statement
-Along with the administrative, billing and clinical duties of the medical
assistant. This professional is responsible for assisting the physician in
educating patients about The Anatomical Gift Act. This act focuses on: - -
Organ donation
-
Questions and Answers
True or false? A patient's outstanding balances are accounts payable. - -
False
-True or false? When accepting a credit card for payment, the medical
assistant should verify the name and the expiration date on the credit card. -
-True
-True or false? Payments are accepted via mail but not over the phone. - -
False
-A clinic might not send a refund to a patient immediately because: - -the
credit maybe retained and applied toward those future visits if the patient
has frequent appointments, it might be medical office policy to hold a
-Which of the following is not a guideline for phone collections? - -Show
hostility toward the patient for not paying
-When a patient has a balance on their account, a ________ is prepared which
will show any changes with in the last month. - -patient statement
-Along with the administrative, billing and clinical duties of the medical
assistant. This professional is responsible for assisting the physician in
educating patients about The Anatomical Gift Act. This act focuses on: - -
Organ donation
-
