SimChart 2 Post-Case Quiz
The type of appointment scheduling in which three or four patients are
scheduled every half hour and are seen in the order in which they arrive is
called: - -wave scheduling
-When should you schedule an appointment for a patient who might have a
bladder infection? - -The same day
-If the appointment schedule is set up with 10 minute time slots, a patient
scheduled for a 30 minute appointment would use __________ time slots. If
the appointment schedule is set up with 15 minute time slots the same
patient would use __________ - -three, two
-True or false? A patient who has been vomiting off and on for several days
should be sent to the emergency room rather than be seen in the medical
office - -False
-True or false? A patient complaining of burning and frequency associated
with urination should be seen on the same day. - -True
-True or false? A new patient requires more time for an appointment than an
established patient. - -True
-An established patient is one who has been seen within the last __________
years. - -Three
-The most important consideration when scheduling a patient appointment
is: - -maintaining patient confidentiality.
-True or false? A patient calls complaining of painful urination and blood in
her urine but her physician is out for the day. The medical assistant should
schedule an appointment for the next day. - -False
-True or false? The appointment schedule for today is completely full. A 62-
year-old patient calls complaining of having a 100ºF fever and diarrhea since
the previous night. She should be worked into the schedule for today. - -
False
-The process of separating patients by the urgency of their need for care is
called: - -triage.
The type of appointment scheduling in which three or four patients are
scheduled every half hour and are seen in the order in which they arrive is
called: - -wave scheduling
-When should you schedule an appointment for a patient who might have a
bladder infection? - -The same day
-If the appointment schedule is set up with 10 minute time slots, a patient
scheduled for a 30 minute appointment would use __________ time slots. If
the appointment schedule is set up with 15 minute time slots the same
patient would use __________ - -three, two
-True or false? A patient who has been vomiting off and on for several days
should be sent to the emergency room rather than be seen in the medical
office - -False
-True or false? A patient complaining of burning and frequency associated
with urination should be seen on the same day. - -True
-True or false? A new patient requires more time for an appointment than an
established patient. - -True
-An established patient is one who has been seen within the last __________
years. - -Three
-The most important consideration when scheduling a patient appointment
is: - -maintaining patient confidentiality.
-True or false? A patient calls complaining of painful urination and blood in
her urine but her physician is out for the day. The medical assistant should
schedule an appointment for the next day. - -False
-True or false? The appointment schedule for today is completely full. A 62-
year-old patient calls complaining of having a 100ºF fever and diarrhea since
the previous night. She should be worked into the schedule for today. - -
False
-The process of separating patients by the urgency of their need for care is
called: - -triage.
