HRM2604 ASSIGNMENT 2 SEMESTER 2 2024. Marcus is currently involved in a coaching intervention with his manager. This was due to poor performance in the last performance period. At random times during the month, Marcus’ manager will monitor his performanc

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,8/29/24, 12:35 PM Assessment 2 (page 1 of 15)




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It is the end of a long year at Sunshine Consultancy and the annual consulting
awards evening is a few days away. Out of 50 consultants, Zack has been
nominated for an award. Zack knows everything there is to know about the industry,
he has studied hard to attain his degree in business management and has a passion
for his job. Unfortunately, Zack is not the best in the team, despite his hard work and
continued efforts. He struggles with the technical aspects of the job and does not
always know how to accomplish a task.




Which determinant of performance is Zack lacking?

Select one:
1. Procedural knowledge

2. Differentiating competencies

3. Declarative knowledge

4. Motivation

Clear my choice




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,8/29/24, 12:47 PM Assessment 2 (page 1 of 15)




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Which one of the following options is a disadvantage of the behaviour approach to measuring performance?


Select one:
1. Has some potential for rating errors

2. May encourage a short-term perspective

3. May use contaminated criteria

4. Is time consuming to develop

Clear my choice




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, 8/29/24, 12:47 PM Assessment 2 (page 2 of 15)




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Vusi works for an electronic company. He installs and oversees all the home entertainment system packages. Vusi has
always been known to be a lazy employee but he gets his work done. Due to a competitor opening a store in the same area
with competitive prices, Vusi's performance has now dropped significantly as he does not have that many sales and
installations. Vusi’s manager now rates his performance as low due to his laziness and overlooks the effect of the competing
store, which is the real reason for Vusi’s poor performance.


Which rater error has Vusi’s supervisor committed in the scenario?




Select one:
1. Spillover error

2. Similar to me error

3. Stereotype error

4. Attribution error

Clear my choice




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