Chapter 10 Medical Office Exam Questions
And Correct Answers
The medical records area should be close to the receptionist's area for quick accessibility to
charts for telephone calls. - answer✔✔True
Smoking is allowed in many medical facilities. - answer✔✔False
Paper medical records are becoming obsolete as they are replaced by electronic records. -
answer✔✔True
Many offices use a postage meter that will automatically stamp large mailings. - answer✔✔True
Drug samples should be organized by class and kept in the same position in the cabinet, with the
newest ones being added to the front of the cabinet. - answer✔✔False
Examination rooms should be soundproof so that conversations cannot be heard from one room
to another. - answer✔✔True
A medical office should retain all receipts for major purchases, like computers. - answer✔✔True
Specific policies and procedures should be followed when discarding expired drug samples. -
answer✔✔True
It is beyond a medical assistant's scope of practice to perform research and compare equipment
based on the manufacturer, quality, size, service, price, and other determining factors. -
answer✔✔False
Seating that provides good support and can be easily ________ is most suitable for the patient
reception area. - answer✔✔Cleaned
The administrative area usually includes all of the following EXCEPT - answer✔✔radiology
room.
Almost every office has ________ for patients to read. - answer✔✔Almost every office has
________ for patients to read.