Medical Office Procedures (Course 1) Exam
Questions And Correct Answers
Super Computers - answer✔✔Are the most powerful computers available.
Accuracy - answer✔✔Physicians rank accuracy as the most important employee trait.
Neat, accurate, and complete - answer✔✔A thorough admin medical assistant produces work
that is neat, accurate, and complete.
Work Ethics - answer✔✔The outward display of an employee's values and standards.
obstetrician - answer✔✔A doctor who provides care during pregnancy and childbirth
The physician - answer✔✔Sole judge of what info is to be given or withheld from patient
pathologist - answer✔✔Investigates cause of disease
Efficiency - answer✔✔Accurately completing with few resources
How many different types of math skills does medical office admin need? - answer✔✔3 —
addition, subtraction, and percentage calculations
An administrative medical assistant should always be aware of the impression and professional
image given by his or her actions and presentation because: - answer✔✔The physician and
practice are represented through the administrative medical assistant.
initiate - answer✔✔To take action independently
Alertness - answer✔✔Considered to be an aspect of self-motivation
Should be used when seeking areas to assist fellow team members - answer✔✔Self-motivation
and tact
Errors - answer✔✔Leads to misinformation which can lead to mistreatment
During her interview, Laurie stated that she has worked within the physical medical office
setting and from the home setting using electronic health records and insurance claim processing
programs. Her records show she received high evaluations and was frequently given more admin
, ©THEBRIGHT EXAM STUDY SOLUTIONS 8/22/2024 12:54 PM
authority. She demonstrated competence in: - answer✔✔Communication skills within the team
environment, organizational skills, and computer skills.
When speaking with terminally ill patients - answer✔✔Short term topics only should be
discussed
The AAMA requires CMA's to be re-certified - answer✔✔Every five years
Label Method - answer✔✔Current preferred sign-in method
Lifting patient's spirits - answer✔✔Helps build goodwill between the patient and physicians
AHIMA offers 3 certificates in coding - answer✔✔CCA, CCS, CCS-P
While searching for a medical coding position, Bailey noticed that several opportunities requires
CCS-P, CPC, or other current coding credentials. She should search the Internet for -
answer✔✔Certification
Charts - answer✔✔Patient's medical records
Hope worked as an administrative assistant but was dismissed from her AMA position after
complaints about how they were greeted. Hope claims she always used appropriate verbal
greeting. What contributed to the miscommunication? - answer✔✔Nonverbal facial expressions
and tone of voice.
integrity, respect, adaptability, communication, and commitment - answer✔✔Core values of the
IAAP
All students in an accredited to master how many areas of competence? - answer✔✔3: identify
and apply the knowledge of all body systems, their structure and functions, and their common
diseases, symptoms and etiologies
Electronic communication - answer✔✔Most common and efficient mode of communication for
many messages
anesthesiologist - answer✔✔maintains pain relief and stable body functions of patients during
surgical procedures
Scarlet would like to work in a medical-related admin field but is not interested in a medical
office setting. What's her best choice for a career? - answer✔✔Home health sales
Tyson volunteers with local equestrian program after work. He is demonstrating: -
answer✔✔True and genuine liking of other individuals
Ethnocentrism - answer✔✔Belief that Inez's own race or ethnic group is the most important and
that some or all aspects of its culture are superior to those of other groups.