WGU C202 Final Quiz Ch 1-14
what can hr do best support organizational strategy? - correct answer ✔✔acquire, develop, and retain
the best employees
a manager abruptly fired anyone who is not dressed in business casual attire pere company policy. what
has the manager done? - correct answer ✔✔not broken the law
Which law governs the issues of overtime and federal minimum wage? - correct answer ✔✔the Fair
Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to several
employees. Which type of harassment is this? - correct answer ✔✔quid pro quo harassment
Which type of discrimination could be occurring if consistent qualifications across all applicants actually
discourage minorities from applying? - correct answer ✔✔adverse impact
Which term best describes training that can help learners identify the most effective ways of working
with people from particular culture or country? - correct answer ✔✔culture-specific cross-cultural
training
A manager believes that all Asians are high performers. Which kind of bias is this? - correct answer
✔✔stereotype
A supervisor has just received a report from HR identifying and describing the important aspects of a
newly created job as well as the characteristics a worker needs to succeed in that job. What is another
name for this? - correct answer ✔✔job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He tells her about who
is in charge, whom she needs to go with questions, and how to go about getting things done without
stepping on anyone's toes. What is Travis explaining? - correct answer ✔✔the company's organizational
structure
, How could HR help increase their company's performance? - correct answer ✔✔by improving the
company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the focus when
evaluating applicants? - correct answer ✔✔integrity, values, and ethics
Employee performance goals should be characterized as ______. - correct answer ✔✔challenging and
specific
Accurately rating only those aspects of a person's work performance that are observed is associated with
_________. - correct answer ✔✔task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational step of
progressive discipline? - correct answer ✔✔Counseling
Which error involves a manager failing to measure an employee's performance against established
standards? - correct answer ✔✔contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______. - correct answer
✔✔
Inclusion and employee engagement are at least two organizational factors positively impacted by which
practice? - correct answer ✔✔allowing employees to use their unique skills and abilities
What is affective commitment? - correct answer ✔✔having a positive emotional attachment to an
organization and strong identification with its values and goals
If a company is trying to decrease voluntary turnover, which situation are they trying to prevent? -
correct answer ✔✔An employee resigns to accept a better-paying job.
Supporting organizational leadership is a key HR responsibility best achieved by ______. - correct answer
✔✔providing employees with opportunities for professional development and growth
what can hr do best support organizational strategy? - correct answer ✔✔acquire, develop, and retain
the best employees
a manager abruptly fired anyone who is not dressed in business casual attire pere company policy. what
has the manager done? - correct answer ✔✔not broken the law
Which law governs the issues of overtime and federal minimum wage? - correct answer ✔✔the Fair
Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to several
employees. Which type of harassment is this? - correct answer ✔✔quid pro quo harassment
Which type of discrimination could be occurring if consistent qualifications across all applicants actually
discourage minorities from applying? - correct answer ✔✔adverse impact
Which term best describes training that can help learners identify the most effective ways of working
with people from particular culture or country? - correct answer ✔✔culture-specific cross-cultural
training
A manager believes that all Asians are high performers. Which kind of bias is this? - correct answer
✔✔stereotype
A supervisor has just received a report from HR identifying and describing the important aspects of a
newly created job as well as the characteristics a worker needs to succeed in that job. What is another
name for this? - correct answer ✔✔job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He tells her about who
is in charge, whom she needs to go with questions, and how to go about getting things done without
stepping on anyone's toes. What is Travis explaining? - correct answer ✔✔the company's organizational
structure
, How could HR help increase their company's performance? - correct answer ✔✔by improving the
company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the focus when
evaluating applicants? - correct answer ✔✔integrity, values, and ethics
Employee performance goals should be characterized as ______. - correct answer ✔✔challenging and
specific
Accurately rating only those aspects of a person's work performance that are observed is associated with
_________. - correct answer ✔✔task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational step of
progressive discipline? - correct answer ✔✔Counseling
Which error involves a manager failing to measure an employee's performance against established
standards? - correct answer ✔✔contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______. - correct answer
✔✔
Inclusion and employee engagement are at least two organizational factors positively impacted by which
practice? - correct answer ✔✔allowing employees to use their unique skills and abilities
What is affective commitment? - correct answer ✔✔having a positive emotional attachment to an
organization and strong identification with its values and goals
If a company is trying to decrease voluntary turnover, which situation are they trying to prevent? -
correct answer ✔✔An employee resigns to accept a better-paying job.
Supporting organizational leadership is a key HR responsibility best achieved by ______. - correct answer
✔✔providing employees with opportunities for professional development and growth
