BEIT 336 Quizzes || with Error-free Solutions.
The term used to describe the condition of working together to meet complex challenges is
_____________.(ch. 2) correct answers collaboration
Which of the following is a disadvantage of working in teams?(ch. 2) correct answers cost and
time
Which of the following is an advantage of working in teams?(ch. 2) correct answers increased
acceptance of a solution
During which stage of team development do teams begin to work productively and work can be
accomplished individually or collaboratively?(ch. 2) correct answers performing
Which of the following is true when it comes to collaborative writing?(ch. 2) correct answers
establish clear processes
A website that allows anyone with access to add new material and edit existing materials is
referred to as a _________________.(ch. 2) correct answers wiki
A system that organizes and controls website content and can include features that help team
members work together on webpages and other documents is referred to as a
___________________ system.(ch. 2) correct answers content management
Criticism that focuses on the process and outcomes of communication is referred to as
_____________________.(ch. 2) correct answers constructive feedback
Which type of communication promises to improve response times, productivity, and
collaboration efforts?(ch. 2) correct answers Unified communication
Which of the following is the first step in preparing for a meeting?(ch. 2) correct answers Make
sure the meeting is really necessary.
Which type of meeting can dramatically reduce costs and resource usage, reduce wear and tear
on employees, and give teams a wider pool of expertise?(ch. 2) correct answers Virtual meetings
Which of the following range from conference calls to real-time collaboration systems and
telepresence systems that aid in bringing together workers who are dispersed geographically?(ch.
2) correct answers Virtual meeting systems
In order for listening to be successful, which of the following is needed by the audience?(ch. 2)
correct answers Active involvement in the listening process
Which of the following is the process of making a conscious effort to engage with others and
turning off internal filters and biases to hear and understand what is being said?(ch. 2) correct
answers Active listening
, In what way does poor self-management and lack of emotional intelligence create poor listening
quality?(ch. 2) correct answers When listeners fail to monitor and manage emotions during a
conversation
When you are hearing important information that you will need to act on later, what can be done
to help in the active listening process?(ch. 2) correct answers Take thoughtful notes
Which of the following is the primary vehicle for expressing your emotions?(ch. 2) correct
answers Facial expressions
Because people tend to respond to others based on personal appearance, which of the following
can be done to help make a good impression with a potential employer you want to impress?(ch.
2) correct answers Adopt the style of those you want to impress.
How should nonverbal cues be used when working to become a better speaker?(ch. 2) correct
answers As reinforcement of the spoken message
What is the interpersonal process of sending and receiving information, both intentionally and
unintentionally, without using written or spoken language?(ch. 2) correct answers Nonverbal
communication
Which of the following can be used to convey warmth, comfort, and reassurance, as well as
control, and is therefore complex and should generally be avoided in most workplace settings?
(ch. 2) correct answers Touch
Which of the following is the expected norms of behavior in any particular situation?(ch. 2)
correct answers Etiquette
Which of the following is a category of work attire that includes slacks or skirts, with nice
looking button-up shirts, blouses, and sweaters?(ch. 2) correct answers Business casual
What is the general rule for introductions when you are meeting new people?(ch. 2) correct
answers State your first and last name, and include a brief description of your role in the
company.
Because mobile devices can be annoying and disruptive, which of the following should be done
to conform to proper business etiquette and respect for others in the workplace? (ch. 2) correct
answers Mute your phone during meetings.
The process of sending and receiving messages between people whose cultural backgrounds
could lead them to interpret verbal and nonverbal signs differently is referred to as
___________________ communication.(ch. 3) correct answers intercultural
Which of the following represents a reason for the increased opportunities to work in a global
marketplace?.(ch. 3) correct answers Improved communication technologies
The term used to describe the condition of working together to meet complex challenges is
_____________.(ch. 2) correct answers collaboration
Which of the following is a disadvantage of working in teams?(ch. 2) correct answers cost and
time
Which of the following is an advantage of working in teams?(ch. 2) correct answers increased
acceptance of a solution
During which stage of team development do teams begin to work productively and work can be
accomplished individually or collaboratively?(ch. 2) correct answers performing
Which of the following is true when it comes to collaborative writing?(ch. 2) correct answers
establish clear processes
A website that allows anyone with access to add new material and edit existing materials is
referred to as a _________________.(ch. 2) correct answers wiki
A system that organizes and controls website content and can include features that help team
members work together on webpages and other documents is referred to as a
___________________ system.(ch. 2) correct answers content management
Criticism that focuses on the process and outcomes of communication is referred to as
_____________________.(ch. 2) correct answers constructive feedback
Which type of communication promises to improve response times, productivity, and
collaboration efforts?(ch. 2) correct answers Unified communication
Which of the following is the first step in preparing for a meeting?(ch. 2) correct answers Make
sure the meeting is really necessary.
Which type of meeting can dramatically reduce costs and resource usage, reduce wear and tear
on employees, and give teams a wider pool of expertise?(ch. 2) correct answers Virtual meetings
Which of the following range from conference calls to real-time collaboration systems and
telepresence systems that aid in bringing together workers who are dispersed geographically?(ch.
2) correct answers Virtual meeting systems
In order for listening to be successful, which of the following is needed by the audience?(ch. 2)
correct answers Active involvement in the listening process
Which of the following is the process of making a conscious effort to engage with others and
turning off internal filters and biases to hear and understand what is being said?(ch. 2) correct
answers Active listening
, In what way does poor self-management and lack of emotional intelligence create poor listening
quality?(ch. 2) correct answers When listeners fail to monitor and manage emotions during a
conversation
When you are hearing important information that you will need to act on later, what can be done
to help in the active listening process?(ch. 2) correct answers Take thoughtful notes
Which of the following is the primary vehicle for expressing your emotions?(ch. 2) correct
answers Facial expressions
Because people tend to respond to others based on personal appearance, which of the following
can be done to help make a good impression with a potential employer you want to impress?(ch.
2) correct answers Adopt the style of those you want to impress.
How should nonverbal cues be used when working to become a better speaker?(ch. 2) correct
answers As reinforcement of the spoken message
What is the interpersonal process of sending and receiving information, both intentionally and
unintentionally, without using written or spoken language?(ch. 2) correct answers Nonverbal
communication
Which of the following can be used to convey warmth, comfort, and reassurance, as well as
control, and is therefore complex and should generally be avoided in most workplace settings?
(ch. 2) correct answers Touch
Which of the following is the expected norms of behavior in any particular situation?(ch. 2)
correct answers Etiquette
Which of the following is a category of work attire that includes slacks or skirts, with nice
looking button-up shirts, blouses, and sweaters?(ch. 2) correct answers Business casual
What is the general rule for introductions when you are meeting new people?(ch. 2) correct
answers State your first and last name, and include a brief description of your role in the
company.
Because mobile devices can be annoying and disruptive, which of the following should be done
to conform to proper business etiquette and respect for others in the workplace? (ch. 2) correct
answers Mute your phone during meetings.
The process of sending and receiving messages between people whose cultural backgrounds
could lead them to interpret verbal and nonverbal signs differently is referred to as
___________________ communication.(ch. 3) correct answers intercultural
Which of the following represents a reason for the increased opportunities to work in a global
marketplace?.(ch. 3) correct answers Improved communication technologies
