Situation
Task
Action
Result
(Is a universally recognized communication technique designed to enable you to summaries your
achievements in a powerful way.
It will also help you to provide a meaningful and complete answer to the questions asking for example in
a 'competency-based interview. At the same time, it has the advantage of being simple enough to be
applied easily - correct answer ✔✔What is the STAR approach?
Situation or task - correct answer ✔✔Step one of star
Consequences
Outcomes - correct answer ✔✔According to ethical theory. A teleogical approach considers which to of
the following?
Consequences
Means to an end
Actions
Outcomes?
Pestel - correct answer ✔✔What term relates exclusively to external factors in strategy setting?
Swot
Smart
Pestel
All of above
A participative style
,An emphasis on rewards - correct answer ✔✔What would be the approrpite manager style that you
would adopt if you believe that you have mcgregor a theory Y workers?
A participative style
Tight controls
An authoritarian style
An emphasis on rewards?
5 - correct answer ✔✔How many stages are there in Marlowe hierarchy of needs?
Induction - correct answer ✔✔Edward started his new job on Monday and in his first day, he has some
meetings and a tour of he factory and health and safety briefing, this is known as?
The management accountant - correct answer ✔✔In a typical finance function, budgets and budgetary
control would usually be the responsibility of:
Job evaluation - correct answer ✔✔Which of the following is NOT a use of performance appraisal
Job evaluation
Reward review
Identification of training needs
Succession planning
Self interest, self review, advocacy familiarity and intimidation - correct answer ✔✔What are he 5
threats to fundamental professional ethical principles?
Tells - correct answer ✔✔What type of leadership is exemplified by Alan sugar?
Principles - correct answer ✔✔The IFAD ethics code for accountants is based on?
Situation, task, action, results - correct answer ✔✔What does STAR stand for
,C) proposing - correct answer ✔✔In rackham and Morgan group work/ team work theory, the following
would be an example of which category?
Why don't we look at a flex time system??
A)summarising
B) blocking
C) proposing
D) shifting out.
Membership, environment, organisation and development - correct answer ✔✔What factors contribute
to group performance?
True - correct answer ✔✔The Hawthorne experiment found that the level of output was affected by
employees' belonging/ social needs. True or false
Profit sharing - correct answer ✔✔Cheesy chips ltd is a large organisation with a range of incentives
available to motivate and improve the performance of its staff. Which of the following incentives will be
most appropriate for staff working in the finance department?
Commission
Profit sharing
Piece rate
Productivity plans?
Strengths - correct answer ✔✔Dessert plc is performing a swot analysis and discovers that it has a large
cash balance. Which of the swot headings would this be most likely to fall under?
Meeting weekly sales targets - correct answer ✔✔Which of the following is unlikely to be a goal of a
personal development plan?
Netting weekly target sales
Growth during a persons career
Developing skills and expertise
, Realising personal aspirations
An assessment centre - correct answer ✔✔When many candidates need to be assessed at the same time
using a variety of interactive techniques, the company is likely to use
Maslows hierarchy of needs
Herzbergs 2 factor theory. - correct answer ✔✔Which 2 of the following are examples of theories of
motivation?
Maslows hierartchy Of needs
Crooks expectancy theory
Herzbergs two factor theory
Kolb experimental theory?
- correct answer ✔✔Which of the following is one of the four cultural types identified by Handy?
Inclusive culture
Purposeful culture
Person culture
Growth culture.
Structure
Systems
Strategy
Style
Shared values
Staff
Skills - correct answer ✔✔McKinsey 7s's framework
Reliability-make sure work gets done and to the best of your ability
Responsibility- take ownership of your work: no excuses or blaming others