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Samenvatting marketing periode 1 jaar 1 casustoets Hogeschool Inholland Rotterdam

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Samenvatting van alle marketing lessen. Bevat de belangrijkste punten die voor kunnen komen in de casustoets Marketing, HRM en Operationeel Management.

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Uploaded on
August 22, 2024
Number of pages
7
Written in
2023/2024
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Summary

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Samenvatting Marketing/online marketing
Marketing Les 1


Wat is marketing?
Op de markt afgestemde:
- Ontwikkeling prijsbepaling
- Promotie producten
- Distributie producten
- Diensten of ideeën


Die de klanten toegevoegde waarde bieden, leiden tot hogere omzet of
andere gewenste respons, een goede reputatie en een duurzame relatie
met de klant waarbij alle partijen hun doelstellingen bereiken.
De marketingmix – 4 p’s
 Product
 Prijs
 Plaats
 Promotie


Het marketingconcept is een denkwijze.
Het management stelt bij zoveel mogelijk beslissingen wensen en
behoeften van de klant centraal.



Sleutel taken marketing
Taak 1: de markt en afnemersbehoeften doorgronden
 behoeften, wensen opsporen van potentiële klanten door
marktonderzoek te doen.
Taak 2: Inspelen op de vraag door invulling te geven aan de 4 p’s;
Tevens aandacht geven en de 3-R-en

, 3-R’s:
Reputatie: Beeld dat klant van bedrijf en merken heeft
Relatie: bouwen aan binding en loyaliteit
Response: bedrijf wil gedrag uitlokken bij consument




Herhaling les 1
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