Publix Deli Assistant Manager Exam
Question And Answers 2024
How many days does a Meat & Cheese platter get? -
correct answers✅2 days
Which of the following gets 2 days? A: Sub Selection
platter, Wrap Variety platter, All American - correct
answers✅All American
How many days does a Publix Turkey Ringleader get -
correct answers✅1 day
Where do you look for info on Cubanitos? - correct
answers✅Deli Platter guides
What two chemicals can't be combined (will/can cause
permanent lung damage) - correct answers✅Block
Whitener and Q San
What chemical is kept separate from everything else? -
correct answers✅Block Whitener
When rotating in new stock, and to keep older stock in
front, so that it sells first, what method are you using? -
correct answers✅FIFO - first in first out
, Publix Deli Assistant Manager Exam
Question And Answers 2024
What are the 5 steps to Customer Service? - correct
answers✅1. Welcome customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
What method should you use to deal with difficult
customers, and what is each step? - correct
answers✅CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
How often do you clean the cutting gloves? - correct
answers✅4 hours
Immediately clean slicer after slicing which meat? A:
should be easy (options will include something like:
regular turkey, ham, salsalito turkey, and smoked turkey)
- correct answers✅Salsalito, pastrami, roast beef
Question And Answers 2024
How many days does a Meat & Cheese platter get? -
correct answers✅2 days
Which of the following gets 2 days? A: Sub Selection
platter, Wrap Variety platter, All American - correct
answers✅All American
How many days does a Publix Turkey Ringleader get -
correct answers✅1 day
Where do you look for info on Cubanitos? - correct
answers✅Deli Platter guides
What two chemicals can't be combined (will/can cause
permanent lung damage) - correct answers✅Block
Whitener and Q San
What chemical is kept separate from everything else? -
correct answers✅Block Whitener
When rotating in new stock, and to keep older stock in
front, so that it sells first, what method are you using? -
correct answers✅FIFO - first in first out
, Publix Deli Assistant Manager Exam
Question And Answers 2024
What are the 5 steps to Customer Service? - correct
answers✅1. Welcome customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
What method should you use to deal with difficult
customers, and what is each step? - correct
answers✅CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
How often do you clean the cutting gloves? - correct
answers✅4 hours
Immediately clean slicer after slicing which meat? A:
should be easy (options will include something like:
regular turkey, ham, salsalito turkey, and smoked turkey)
- correct answers✅Salsalito, pastrami, roast beef
