Questions WITH 100% CORRECT
ANSWERS LATEST VERSION 2024
VERIFIED
The .interpretation .of .the .healthcare .organization's .role .with .respect .to .healthcare .values .would .req
uire:
a. .Establishing .corporate .goals .and .major .institutional .policies
b. .Ensuring .that .the .community .served .by .the .facility .is .well .informed .about .the .organization's .goals
.and .performances
c. .Developing .a .mission .statement .indicating .the .organization's .fundamental .purpose .or .reason .for .e
xistence, .in .order .to .guide .organizational .behavior
d. .Creating .a .corporate .vision .of .the .organization's .governing .authority .- .correct .answers .✔✔ .-
c. .Developing .a .mission .statement .indicating .the .organization's .fundamental .purpose .or .reason .for .e
xistence, .in .order .to .guide .organizational .behavior
Which .one .of .the .following .statements .is .in .accordance .with .the .principle .of .delegation?
a. .The .executive .who .subscribes .to .the .principle .of .delegation .knows .what
.he/she .wants .to .accomplish .and .exercises .control .over .the .work .schedule .of .subordinates
b. .A .executive .explains .how
.he/she .wants .things .done .and .points .out .how .the .subordinate's .contribution .fits .into .the .overall .pl
an
c. .A .successful .executive .gives .instructions, .telling .subordinates .exactly .how .and .in .what .sequence .t
hings .should .be .done
d. .In .applying .the .principle .of .delegation, .an .executive .makes .relatively .few .decisions .personally .and
.frames .orders .in .a .broad .general .terms. .- .correct .answers .✔✔ .-
,d. .In .applying .the .principle .of .delegation, .an .executive .makes .relatively .few .decisions .personally .and
.frames .orders .in .a .broad .general .terms.
Before .submission .of .the .annual .business .plan .to .the .governing .authority, .the .plan .should .be .devel
oped .by:
a. .Recommendations .from .the .finance .committee, .on .the .basis .of .its .estimate .of .income .for .the .bu
dget .year.
b. .the .heads .of .the .profits .center, .considering .each .center's .anticipated .revenue .and .expenses, .with
.the .CEO .collating
c. .Key .executives, .after .receiving .recommendations .from .heads .of .operating .divisions
d. .The .heads .of .the .operating .divisions, .with .the .CEO .collating .- .correct .answers .✔✔ .-
c. .Key .executives, .after .receiving .recommendations .from .heads .of .operating .divisions
Most .products .and .services .enter .a .period .of .decline. .Unless .compelling .reasons .prevail, .continuing .
a .declining .product .or .service .is .costly .because:
a. .Increased .turnover .of .personnel .will .occur
b. .Continuation .will .set .an .undesirable .precedent .concerned .with .maintaining .the .status .quo
c. .The .program .will .consume .a .disproportionate .amount .of .management .time .and .delay .the .search .
for .replacement.
d. .The .organizations .will .be .perceived .as .being .insensitive .to .the .marketplace .- .correct .answers .✔✔
.-
c. .The .program .will .consume .a .disproportionate .amount .of .management .time .and .delay .the .search .
for .replacement.
Once .a .market .research .problem .has .been .identified, .the .researcher's .next .step .is .to:
a. .Conduct .a .literate .search
b. .Conduct .focus .groups .and .collect .data
c. .Specify .information .needs
d. .Design .a .data-collection .instrument .- .correct .answers .✔✔ .-c. .Specify .information .needs
A .key .concept .for .marketing .healthcare .is .to:
a. .Maximize .the .customer's .participation .in .the .selling .process
b. .Advertise .and .promote .existing .services
, c. .Adapt .services .to .customer's .needs
d. .Emphasize .specialization .- .correct .answers .✔✔ .-c. .Adapt .services .to .customer's .needs
Performance .rating .scales-
which .are .the .oldest .and .most .widely .used .performance .appraisal .procedures .- .are .of .two .general .t
ypes: .The .continuous .scale .and .the:
a. .Equitable .scale
b. .Discrete .Scale
c. .Field .Rating
d. .Behavioral .anchored .rating .- .correct .answers .✔✔ .-b. .Discrete .Scale
A .successful .healthcare .organization .usually .has .a .unique .and .well .articulated .company .philosophy .t
hat .represents .a .clear .picture .of .the .organization's .objectives, .norms .and .values. .Employee .motivati
on .to .support .this .philosophy .would .be .greatest .when .the .company:
a. .Maintains .a .program .that .provides .employees .with .a .wide .variety .of .social, .cultural, .and .recreati
onal .activities
b. .Emphasizes .financial .rewards, .including .strong .employee .benefits
c. .Provides .a .training .program .that .is .well .communicated, .understood .by .employees, .and .enforced .
by .executive .managements
d. .Continues .a .major .effort .to .articulate .employee .rights .in .such .areas .as .grievances, .affirmative .acti
on, .and .human .rights .issues .- .correct .answers .✔✔ .-
c. .Provides .a .training .program .that .is .well .communicated, .understood .by .employees, .and .enforced .
by .executive .managements
One .of .the .techniques .most .frequently .used .in .industry .to .aid .management .in .interpreting .a .firm's .
balance .sheet .is .computation .of .the ."acid-test .ratio", .which .is .the .ratio .of:
a. .Current .assets .to .current .liabilities
b. .total .assets .to .total .liabilities
c. .cash .to .short .term .debt
d. .Cash .marketable .securities, .and .accounts .receivables .to .current .liabilities .- .correct .answers .✔✔ .-
d. .Cash .marketable .securities, .and .accounts .receivables .to .current .liabilities
The .primary .reason .for .the .decision .to .move .a .freestanding .voluntary .facility .to .an .investor-
owned .healthcare .organization .is: