Crisis Management Steps
Stage 1: - correct answer ✔Avoid the crisis
- checks and balances in leadership
- implement the enterprise risk management
- philosophy of transparency
- redundancy in IT
- Offsite backup information
- Develop effective beliefs and boundaries
Stage 2: - correct answer ✔Prepare to Manage the Crisis
- identify crisis management team
- design an effective Crisis management plan
- institute specific chain of communication
- drill, drill, drill
- develop effective relations with suppliers and competitors
Stage 3: - correct answer ✔Recognize the Crisis
- Understand differences between event crises and crisis creeps
- Monitor the environment
- establish hotlines w/ employees, customers, suppliers
- create databases to identify patterns
- educate employees on how to instigate a plan
Stage 4: - correct answer ✔Contain the Crisis
- stop the bleeding/triage
Stage 1: - correct answer ✔Avoid the crisis
- checks and balances in leadership
- implement the enterprise risk management
- philosophy of transparency
- redundancy in IT
- Offsite backup information
- Develop effective beliefs and boundaries
Stage 2: - correct answer ✔Prepare to Manage the Crisis
- identify crisis management team
- design an effective Crisis management plan
- institute specific chain of communication
- drill, drill, drill
- develop effective relations with suppliers and competitors
Stage 3: - correct answer ✔Recognize the Crisis
- Understand differences between event crises and crisis creeps
- Monitor the environment
- establish hotlines w/ employees, customers, suppliers
- create databases to identify patterns
- educate employees on how to instigate a plan
Stage 4: - correct answer ✔Contain the Crisis
- stop the bleeding/triage
