Crisis Intervention Chapter 3
What is the overarching process that happens continuously during crisis
intervention? - correct answer ✔Assessment
What two categories contain the six-steps of crisis intervention? - correct
answer ✔Listening and Acting
What is psychological first aid? - correct answer ✔Establishing physical
safety and linking clients to basic resources while reducing their immediate
stressors
What are the first 3 steps of the 6-step model? - correct answer ✔Define the
problem, ensure safety, provide support
What are the next 3 steps of the 6-step model? - correct answer ✔Examine
alternatives, making plans, obtaining comitment
What is equilibrium? - correct answer ✔A state of stability or balance
What is mobility? - correct answer ✔The ability to change, cope or adapt to
normal events
What are the ABC's of assessment in crisis intervention? - correct answer
✔Affective, Behavioural, Cognitive
What does affective state refer to? - correct answer ✔The client's emotions
or emotional stability
What is the overarching process that happens continuously during crisis
intervention? - correct answer ✔Assessment
What two categories contain the six-steps of crisis intervention? - correct
answer ✔Listening and Acting
What is psychological first aid? - correct answer ✔Establishing physical
safety and linking clients to basic resources while reducing their immediate
stressors
What are the first 3 steps of the 6-step model? - correct answer ✔Define the
problem, ensure safety, provide support
What are the next 3 steps of the 6-step model? - correct answer ✔Examine
alternatives, making plans, obtaining comitment
What is equilibrium? - correct answer ✔A state of stability or balance
What is mobility? - correct answer ✔The ability to change, cope or adapt to
normal events
What are the ABC's of assessment in crisis intervention? - correct answer
✔Affective, Behavioural, Cognitive
What does affective state refer to? - correct answer ✔The client's emotions
or emotional stability
