, CDCR Exam 2| 83 questions| with complete solutions
Legal Issues- Recognize the importance of positive and professional
conduct ✔Positive and professional conduct fosters a better understanding
of the roles correctional peace officer
Define professionalism as it relates to the correctional peace officer
✔Adhering to the rules, regulations an ethical standards of CDCR,
competent, reasonable, dependable, and well trained employees
Identify the habits a correction of peace officer will follow to promote
positive and professional interactions with staff and inmates ✔Think before
you speak or act, be alert, pay attention, be knowledgeable and objective,
be firm, fair and consistent
Identify techniques used to communicate with inmates ✔Speak clearly
using appropriate language, listen to what is being said, repeat back what
you think they said and wait for a response, ask open ended questions
When speaking to an inmate ✔Remain professional in your conduct, Do
not lose your temper, stay away from using profanity
Identify methods used to develop a rapport with inmate ✔Recognize
change in behavior, Resolve problems at the lowest level,follow through
and Always maintain your professional demeanor
Identify positive communication barriers with inmates ✔Mental health
issues, physical disabilities, language barrier and low TABE score 4.0 and
below, culture, religion
Two amendments that protect inmates right ✔8th Amendment: cruel and
unusual punishment and 14th Amendment unequal treatment on the basis
of race, sex and creed
Consequences of violations inmates rights include ✔Compromises to
institutional Security, Unsafe and unstable work environment, increased
tension between staff n inmates