NCM 119 Long Exam 1
Management - Answer -Process of leading and directing all through deployment and manipulation of
resources
Leadership - Answer -Persuading and influencing others towards a goal and is composed of a wide
variety of roles
Vision, Influence, Power, Authority, Responsibility, Accountability - Answer -Elements of Leadership (6)
Vision - Answer -Foresight
Influence - Answer -To convince other people to follow your goals/objectives/aims
Power - Answer -Right to command
Enables one to accomplish goals
Authority - Answer -Power to make decisions
Responsibility - Answer -Obligation to do something
Accountability - Answer -Nurses are answerable for their actions
,Reward
Legitimate
Referent
Informational
Punishment./Coercive
Expert
Charismatic - Answer -Sources of Power
Reward - Answer -When you have the ability to offer a reward
E.g. offering your employees the opportunity to leave early after completing their task is using the
power of reward
Legitimate - Answer -Your position is recognized that you have the authority; they recognize that they
are obligated to follow your requests
Referent - Answer -Refers to the ability of a leader to influence a follower because of the follower's
loyalty, respect, friendship, admiration, affection, or a desire to gain approval.
Informational - Answer -When a person possesses needed or wanted information, it puts them in a
position of power
Punishment/Coercive - Answer -Capacity to compel others' compliance through the use of force
including punishment or threat of punishment.
Uses fear as leverage
Expert - Answer -A certain person has an elevated level of knowledge or a specific skill set that others in
an organization don't have. This perception leads to more influence within the expert's place of work.
Charismatic - Answer -Leader who uses his/her communication skills, persuasiveness, and charm to
influence others.
, The Great Man Theory/Trait Theories - Answer -- based on Aristotelian philosophy: "Some are born to
lead while others are born to be led."
- "Great leaders arise when the situation demands it."
- Claims that some people are born with the necessary attributes that set them apart from others which
are responsible for their positions of power and authority.
Behavioral Theories - Answer --human relations era
-they look into behavior or relational perspectives of people
Authoritarian - Answer -- strong control is maintained over the work group
- communication is downward
- motivated by coercion
- direction with commands
- decision making does not involve others
- emphasis is on difference in status ("I" and "you")
- criticism is punitive/harsh
Democratic - Answer -- less control is maintained
- economic and ego awards are used to motivate
- directed through suggestions and guidance
- communication flows up and down
- decision making involves others
- emphasis is on "we" rather than I and you
- constructive criticism
- appropriate for an extended period of time working together
- promotes autonomy and creativity is enhanced
Laissez-Faire - Answer -- permissive
Management - Answer -Process of leading and directing all through deployment and manipulation of
resources
Leadership - Answer -Persuading and influencing others towards a goal and is composed of a wide
variety of roles
Vision, Influence, Power, Authority, Responsibility, Accountability - Answer -Elements of Leadership (6)
Vision - Answer -Foresight
Influence - Answer -To convince other people to follow your goals/objectives/aims
Power - Answer -Right to command
Enables one to accomplish goals
Authority - Answer -Power to make decisions
Responsibility - Answer -Obligation to do something
Accountability - Answer -Nurses are answerable for their actions
,Reward
Legitimate
Referent
Informational
Punishment./Coercive
Expert
Charismatic - Answer -Sources of Power
Reward - Answer -When you have the ability to offer a reward
E.g. offering your employees the opportunity to leave early after completing their task is using the
power of reward
Legitimate - Answer -Your position is recognized that you have the authority; they recognize that they
are obligated to follow your requests
Referent - Answer -Refers to the ability of a leader to influence a follower because of the follower's
loyalty, respect, friendship, admiration, affection, or a desire to gain approval.
Informational - Answer -When a person possesses needed or wanted information, it puts them in a
position of power
Punishment/Coercive - Answer -Capacity to compel others' compliance through the use of force
including punishment or threat of punishment.
Uses fear as leverage
Expert - Answer -A certain person has an elevated level of knowledge or a specific skill set that others in
an organization don't have. This perception leads to more influence within the expert's place of work.
Charismatic - Answer -Leader who uses his/her communication skills, persuasiveness, and charm to
influence others.
, The Great Man Theory/Trait Theories - Answer -- based on Aristotelian philosophy: "Some are born to
lead while others are born to be led."
- "Great leaders arise when the situation demands it."
- Claims that some people are born with the necessary attributes that set them apart from others which
are responsible for their positions of power and authority.
Behavioral Theories - Answer --human relations era
-they look into behavior or relational perspectives of people
Authoritarian - Answer -- strong control is maintained over the work group
- communication is downward
- motivated by coercion
- direction with commands
- decision making does not involve others
- emphasis is on difference in status ("I" and "you")
- criticism is punitive/harsh
Democratic - Answer -- less control is maintained
- economic and ego awards are used to motivate
- directed through suggestions and guidance
- communication flows up and down
- decision making involves others
- emphasis is on "we" rather than I and you
- constructive criticism
- appropriate for an extended period of time working together
- promotes autonomy and creativity is enhanced
Laissez-Faire - Answer -- permissive
