Study Guide Questions and Answers 100%
Pass | Graded A+
David Mungai [Date] [Course title]
, SHRM Certified Professional CP Exam
Study Guide Questions and Answers
100% Pass | Graded A+
ADA Amendments Act (ADAAA) - Answer>> Amendments to
Americans with Disabilities Act covering the definition of
individuals regarded as having a disability, mitigating measures,
and other rules of construction to guide the analysis of what
constitutes a disability.
ADDIE model - Answer>> Five-step instructional design
process that governs the development of learning programs.
Adverse impact - Answer>> Type of discrimination that results
when a neutral policy has a discriminatory effect; also known as
disparate impact.
Age Discrimination in Employment Act (ADEA) - Answer>> Act
that prohibits discrimination in employment for persons age 40
and over.
Alternative dispute resolution (ADR) - Answer>> Umbrella term
used to describe a number of problem-solving and grievance
resolution approaches.
Americans with Disabilities Act (ADA) - Answer>> Act that
prohibits discrimination against a qualified individual with a
disability because of his/her disability.
Analytics - Answer>> Tools that convert metrics to be used for
decision support by adding context or further subclassifying
comparison groups.
Andragogy - Answer>> Study of how adults learn.
,Applicant tracking software (ATS) - Answer>> Software that
provides an automated way for organizations to manage the
recruiting process.
Apprenticeship - Answer>> Relates to technical skills training;
often a partnership between employers and unions.
Arbitration - Answer>> Procedure in which disputes are
submitted to one or more impartial persons for final determination.
Assessment centers - Answer>> Assessment tools that provide
candidates a wide range of leadership situations and problem-
solving exercises.
Assignees - Answer>> Employees who work outside their home
countries.
At-will employment - Answer>> Common-law principle stating
that employers have the right to hire, fire, demote, and promote
whomever they choose for any reason unless there is a law or
contract to the contrary and employees have the right to quit a job
at any time.
Auditory learners - Answer>> People who learn best by relying
on their sense of hearing.
Balanced scorecard - Answer>> Measurement approach that
provides an overall picture of an organization's performance as
measured against goals in finance, customers, internal business
processes, and learning and growth.
, Balance sheet - Answer>> Statement that reports the financial
position of the organization at a specific point in time; shows
assets, liabilities, and shareholder equity.
Behavioral interview - Answer>> Type of interview that focuses
on how applicants previously handled real situations.
Benchmarking - Answer>> Process that compares performance
levels and/or processes of one entity with those of another to
identify performance gaps and set goals aimed at improving
performance.
Benefits - Answer>> Payments or services provided to
employees to cover issues such as retirement, health coverage,
sick pay/disability schemes, life insurance, and paid time off.
Bias - Answer>> Occurs when an appraiser's values, beliefs, or
prejudices distort performance ratings.
Big data - Answer>> High-volume, high-velocity, and high-
variety information assets that require innovative forms of
information processing for enhanced insight and decision making.
Blended learning - Answer>> Planned approach to learning that
includes a combination of instructor-led training, self-directed
study, and/or on-the-job training.
Blogs - Answer>> Broadcast-style communications that enable
authors to publish articles, opinions, product or service reviews,
etc., on a web page.
Blue ocean strategies - Answer>> Strategies that create
competitive advantage by creating a new marketplace arena in
which there are no other competitors.