Zaxby's Certification Exam - FOH
Where are the hands placed when handing drink cups? - The lower half of the cup
When should you hand immediate service items to the guest at the drive-thru window? - While
accepting payment from the guest
How are brownies wrapped before placed in the display? - Individually in food grade plastic wrap
The cookie oven is preheated for how many minutes? - 15 Minutes
What is the approximate bake time for brownies? - 28 Minutes
Choose the approved chemical used to spot clean windows and other glass surfaces. - All purpose
cleaner
What is the approved procedure for replacing can liners in the restroom? - Remove trash can from
restroom and replace the liner in the Back of House area.
Which of the following statement is true when cleaning the trash receptacles? - A. Place a food
tray over the opening of the receptacle before removing the trash bin
B. Spray all-purpose cleaner solution directly onto the trash receptacle before wiping
C. Always spray all-purpose cleaner solution into a towel before wiping the receptacle- Correct
D. Remove trash can from receptacle and change liner in dining area
Which of the following is NOT part of the dining room set-up duties: - A. Placing labelled tea urns
on the counter
B. Stocking wrapped utensils -Correct. this is a part of FOH set up, but not the dinning room
C. Wiping light fixtures
D. Stocking condiments
, What chemical is used to clean the Front of House countertops? - All-purpose cleaner
Labels for brownies are placed: - On the bottom of the wrapped brownie
When prepping cole slaw, you mix 1 bag slaw shred with ____ pouch(es) of dressing? - 1 pouch
How long are baked brownies good for in the cookie display cabinet? - 24 hours
Which color cutting board is used to prep croutons? - White
A complete label for freshly brewed tea should have the following: - Item identifier, prep date,
prep time, initials
What is the hold time for brownies? - 24 hours
What is the approximate bake time for croutons? - 20 minutes
How much sugar is in a sweet tea batch? - 1 4lb Bag
What is the procedure for confirming that sugar has not settled in the nozzle of the tea urn? -
Draw a cup of tea from the urn and pour it into the top of the urn
How are cookies arranged in the cookie display cabinet to observe first in first out (FIFO)? - Placed
freshly baked cookies farther away from display door
What is the approximate bake time for cookies? - 18 minutes
After you turn on the tea machine, what is the minimum amount of time you should wait before brewing
tea? - 15 minutes
Where are the hands placed when handing drink cups? - The lower half of the cup
When should you hand immediate service items to the guest at the drive-thru window? - While
accepting payment from the guest
How are brownies wrapped before placed in the display? - Individually in food grade plastic wrap
The cookie oven is preheated for how many minutes? - 15 Minutes
What is the approximate bake time for brownies? - 28 Minutes
Choose the approved chemical used to spot clean windows and other glass surfaces. - All purpose
cleaner
What is the approved procedure for replacing can liners in the restroom? - Remove trash can from
restroom and replace the liner in the Back of House area.
Which of the following statement is true when cleaning the trash receptacles? - A. Place a food
tray over the opening of the receptacle before removing the trash bin
B. Spray all-purpose cleaner solution directly onto the trash receptacle before wiping
C. Always spray all-purpose cleaner solution into a towel before wiping the receptacle- Correct
D. Remove trash can from receptacle and change liner in dining area
Which of the following is NOT part of the dining room set-up duties: - A. Placing labelled tea urns
on the counter
B. Stocking wrapped utensils -Correct. this is a part of FOH set up, but not the dinning room
C. Wiping light fixtures
D. Stocking condiments
, What chemical is used to clean the Front of House countertops? - All-purpose cleaner
Labels for brownies are placed: - On the bottom of the wrapped brownie
When prepping cole slaw, you mix 1 bag slaw shred with ____ pouch(es) of dressing? - 1 pouch
How long are baked brownies good for in the cookie display cabinet? - 24 hours
Which color cutting board is used to prep croutons? - White
A complete label for freshly brewed tea should have the following: - Item identifier, prep date,
prep time, initials
What is the hold time for brownies? - 24 hours
What is the approximate bake time for croutons? - 20 minutes
How much sugar is in a sweet tea batch? - 1 4lb Bag
What is the procedure for confirming that sugar has not settled in the nozzle of the tea urn? -
Draw a cup of tea from the urn and pour it into the top of the urn
How are cookies arranged in the cookie display cabinet to observe first in first out (FIFO)? - Placed
freshly baked cookies farther away from display door
What is the approximate bake time for cookies? - 18 minutes
After you turn on the tea machine, what is the minimum amount of time you should wait before brewing
tea? - 15 minutes
