WGU - C846 Problem set study Exam
Questions and Correct Answers
Guaranteed Success 2024/2025
Focus on Value (The Guiding Principles) - correct answer
Everything (directly or indirectly) must add value to stakeholders
Start where you are (The Guiding Principles) - correct answer
Reuse existing Resources instead of reinventing the wheel
Progress Iteratively w/ Feedback (The Guiding Principles) -
correct answer Don't do everything at once, step-by-step, learn
by doing and give feedback (Agile)
Collaborate & Promote Visibility (The Guiding Principles) -
correct answer Involve the right people at the right time and
gather factual data to make the right decisions
Think & Work Holistically (The Guiding Principles) - correct
answer Nothing is ever alone, think about the effect of your
initiative or work on other components
(Understanding of the "Big Picture")
Keep it Simple & Practical (The Guiding Principles) - correct
answer Don't Overcomplicate work. Use the least possible steps.
Outcome based thinking helps
, Optimize & Automate (The Guiding Principles) - correct answer
Maximize the value of human work. Automate only after
optimization. Apply DevOps.
The Service Value Chain (SVC) - correct answer ****Part of the
Service Value System****
It is an operating model that utilizes value streams and
****Transforms Demand into Actual Value****
Value Streams - correct answer A series of steps an
organization undertakes to create and deliver products and
services to consumers.
Can be mapped in the SVC in any order/combination
Activities in SVC (PIEDOD) - correct answer -Plan
-Improvement (Continual Improvement)
-Engage
-Design & Transition
-Obtain & Build
-Deliver & Support
Plan (Activities in SVC) - correct answer Ensures shared
understanding of vision, current status and direction
Improvement (Activities in SVC) - correct answer Continual
Improvement of products and services
Questions and Correct Answers
Guaranteed Success 2024/2025
Focus on Value (The Guiding Principles) - correct answer
Everything (directly or indirectly) must add value to stakeholders
Start where you are (The Guiding Principles) - correct answer
Reuse existing Resources instead of reinventing the wheel
Progress Iteratively w/ Feedback (The Guiding Principles) -
correct answer Don't do everything at once, step-by-step, learn
by doing and give feedback (Agile)
Collaborate & Promote Visibility (The Guiding Principles) -
correct answer Involve the right people at the right time and
gather factual data to make the right decisions
Think & Work Holistically (The Guiding Principles) - correct
answer Nothing is ever alone, think about the effect of your
initiative or work on other components
(Understanding of the "Big Picture")
Keep it Simple & Practical (The Guiding Principles) - correct
answer Don't Overcomplicate work. Use the least possible steps.
Outcome based thinking helps
, Optimize & Automate (The Guiding Principles) - correct answer
Maximize the value of human work. Automate only after
optimization. Apply DevOps.
The Service Value Chain (SVC) - correct answer ****Part of the
Service Value System****
It is an operating model that utilizes value streams and
****Transforms Demand into Actual Value****
Value Streams - correct answer A series of steps an
organization undertakes to create and deliver products and
services to consumers.
Can be mapped in the SVC in any order/combination
Activities in SVC (PIEDOD) - correct answer -Plan
-Improvement (Continual Improvement)
-Engage
-Design & Transition
-Obtain & Build
-Deliver & Support
Plan (Activities in SVC) - correct answer Ensures shared
understanding of vision, current status and direction
Improvement (Activities in SVC) - correct answer Continual
Improvement of products and services
