(NBE FUNERAL DIRECTING) FUNERAL
HOME OPERATIONS/MORTUARY
ADMINISTRATION QUESTIONS AND
ANSWERS ALREADY PASS
What is the primary purpose of a funeral service?
✔✔To honor and commemorate the deceased, provide support to the bereaved, and help the
community acknowledge the death.
What does the term "aftercare" refer to in funeral service?
✔✔Services provided by the funeral home to assist the bereaved after the funeral, including grief
support and counseling.
What is the difference between a funeral and a memorial service?
✔✔A funeral includes the presence of the deceased's body, while a memorial service does not.
What is a "pre-need" arrangement?
✔✔Funeral plans made in advance of a person’s death.
1
,What is the role of a funeral director during the arrangement conference?
✔✔To assist the family in planning the funeral service, discussing options, and handling
necessary paperwork.
What is the purpose of an obituary?
✔✔To publicly announce a person's death and provide details about the funeral service.
What does "direct cremation" mean?
✔✔A cremation process without a formal viewing, visitation, or funeral ceremony.
What is a death certificate and why is it important?
✔✔An official document certifying the cause, date, and place of a person's death, important for
legal and estate purposes.
What is the FTC Funeral Rule?
✔✔Regulations established by the Federal Trade Commission to protect consumers, requiring
funeral homes to provide clear, itemized pricing and other specific disclosures.
2
,What is embalming and when is it typically required?
✔✔The process of preserving a deceased body, typically required for public viewings or when
there is a delay between death and burial.
What are the key components of a traditional funeral service?
✔✔Visitation or wake, funeral ceremony, procession, committal service, and final disposition.
What is a "green" or natural burial?
✔✔An eco-friendly burial that avoids embalming chemicals and uses biodegradable caskets or
shrouds.
What is a casket selection room?
✔✔A designated area in a funeral home where families can choose a casket for the deceased.
What is the purpose of a funeral procession?
✔✔To transport the deceased from the funeral service location to the burial site, often involving
a line of vehicles.
3
, What does "cremation" entail?
✔✔The process of reducing a body to bone fragments using high heat, followed by pulverization
to create ashes.
What is a columbarium?
✔✔A structure with niches for storing cremated remains.
What is the function of a burial vault?
✔✔A protective container for a casket, designed to prevent the grave from collapsing.
What does "personalization" in a funeral service mean?
✔✔Customizing the funeral to reflect the deceased's personality, hobbies, interests, and
achievements.
What is a "celebrant" in the context of a funeral service?
✔✔A person who leads a funeral or memorial service, often focusing on a celebration of the
deceased's life.
4
HOME OPERATIONS/MORTUARY
ADMINISTRATION QUESTIONS AND
ANSWERS ALREADY PASS
What is the primary purpose of a funeral service?
✔✔To honor and commemorate the deceased, provide support to the bereaved, and help the
community acknowledge the death.
What does the term "aftercare" refer to in funeral service?
✔✔Services provided by the funeral home to assist the bereaved after the funeral, including grief
support and counseling.
What is the difference between a funeral and a memorial service?
✔✔A funeral includes the presence of the deceased's body, while a memorial service does not.
What is a "pre-need" arrangement?
✔✔Funeral plans made in advance of a person’s death.
1
,What is the role of a funeral director during the arrangement conference?
✔✔To assist the family in planning the funeral service, discussing options, and handling
necessary paperwork.
What is the purpose of an obituary?
✔✔To publicly announce a person's death and provide details about the funeral service.
What does "direct cremation" mean?
✔✔A cremation process without a formal viewing, visitation, or funeral ceremony.
What is a death certificate and why is it important?
✔✔An official document certifying the cause, date, and place of a person's death, important for
legal and estate purposes.
What is the FTC Funeral Rule?
✔✔Regulations established by the Federal Trade Commission to protect consumers, requiring
funeral homes to provide clear, itemized pricing and other specific disclosures.
2
,What is embalming and when is it typically required?
✔✔The process of preserving a deceased body, typically required for public viewings or when
there is a delay between death and burial.
What are the key components of a traditional funeral service?
✔✔Visitation or wake, funeral ceremony, procession, committal service, and final disposition.
What is a "green" or natural burial?
✔✔An eco-friendly burial that avoids embalming chemicals and uses biodegradable caskets or
shrouds.
What is a casket selection room?
✔✔A designated area in a funeral home where families can choose a casket for the deceased.
What is the purpose of a funeral procession?
✔✔To transport the deceased from the funeral service location to the burial site, often involving
a line of vehicles.
3
, What does "cremation" entail?
✔✔The process of reducing a body to bone fragments using high heat, followed by pulverization
to create ashes.
What is a columbarium?
✔✔A structure with niches for storing cremated remains.
What is the function of a burial vault?
✔✔A protective container for a casket, designed to prevent the grave from collapsing.
What does "personalization" in a funeral service mean?
✔✔Customizing the funeral to reflect the deceased's personality, hobbies, interests, and
achievements.
What is a "celebrant" in the context of a funeral service?
✔✔A person who leads a funeral or memorial service, often focusing on a celebration of the
deceased's life.
4
